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Frequently Asked Questions

Getting Started

Video Tutorials

Starting a Relationship

Sending Letters to the Lady Members

Billing

Membership

Credits

Chat & Live Video

Video Clips

Gifts

Exchanging Phone Numbers/Contact Info

Favorites-Admirers-Match

Travel

Apartments in Ukraine

Member Rewards Program

Serious Daters

Immigration

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  • What is Dream Marriage?

    Dream-Marriage.com is a premier, personalized, online-international marriage agency where our member’s satisfaction is our primary focus. We provide our members with a safe and secure environment to communicate with each other in order to initiate that very special relationship. Additionally, we present the most ground-breaking technology to make communication as "live" as possible, including a venue to communicate via email, Chat, Chat Date and Live Video.


    We carefully select the ladies on our site by working with the most trusted local agencies located throughout the Former USSR. Recently we have introduced an industry innovation called Confirmed Profiles! This feature allows our members to assuredly write to the girl of his choice knowing her identity has been verified. Our lady member’s profiles are not confirmed unless our local independent representative personally has spoken with the lady member and verified her passport and background. Our local independent representatives make sure that there are no bogus profiles, that the lady you see in the profile pictures is the lady you are actually corresponding with, and that she is single and interested in meeting a man through our site. In short, our members can be confident that with Dream Marriage, they are members of a site who enforce a strict Anti-Scam policy. We have no tolerance for scammers or any scamming activity. And where others only claim they have a “no-scam” policy, we are happy to disclose to our members exactly what it is we do to rid our site of All Scam. For further information, please review our Anti-Scam Policy.
    Dream-Marriage employs a dedicated staff of team members, including a round-the-clock Technical Team to ensure that our site is running effectively at all times. Our Customer Service Team quickly and effectively responds to the questions and concerns of all of our clients. And with over 350 offices located in the USA, Russia, Ukraine and other Former USSR Republics, our Member Liaison Team manages the contractual relationship shared between Dream Marriage and our local independent representatives to make certain that we all congruently work together as a team in providing ultimate customer satisfaction for All of our members!
    Moreover, we are happy to announce that in addition to providing a high level of service for our clients, we are the most cost effective online–international solution on the internet. We offer the most advanced technology available in online dating today. Therefore, our price to value ratio is the best in the industry.
    We are proud to serve you in your quest for your Russian lady!



  • How Does Dream Marriage Work?

    Once you become a member of Dream Marriage, we recommend selecting which lady members you would like to begin corresponding with. By using our Search feature (found on your home page when you log in), you can customize your search results to find which lady members most complement your interests.
    To begin corresponding with the lady who has caught your attention, contact her via email… or if she is online, feel free to invite her to chat with you. If you choose to email her, you can send an Introductory letter introducing yourself to her. While communicating with the lady or ladies of your choice, you are welcome to use the Voice Chat and Live Video features to see and hear your lady Live. We also provide a Gift service enabling you to surprise your special girl on the right occasion.
    Once you and your lady have been communicating well enough and have established a comfortable relationship, feel free to request her contact information (includes her full name, telephone number and home address). You can also make plans to visit her in her country. When you’re ready to make that trip, we recommend requesting a Travel Tour to put you in touch with our local representatives, as they will be able to assist you with travel arrangements, apartment accommodations, etc. However, even if you do not purchase a Travel Tour, or if you have sufficiently made your own arrangements, we still recommend requesting a Travel Tour so that you will have someone local to contact if needed during your stay in the Former USSR. Requesting a Travel Tour is FREE of charge.
    And lastly, when the time is right to tie the knot… well… that will mostly be handled by your country’s immigration department and/or your immigration lawyer if you choose to hire one. However, we will be more than happy to assist in every way we can during this process.
    And that, in short, is how Dream Marriage can help in finding you the lady of your dreams!


  • Why Should I Choose Your Service? Is Your Service the Best?

    We believe in our company and all of us (meaning Dream-Marriage employees, managers and owners) work hard to maintain our site while providing excellent Customer Service and overall, an excellent service, to our clients.


    For example, we believe our female members are very beautiful (not that being beautiful is a prerequisite to being a member), but to boast, we truly believe the selection of lady members on our site beat most of the competition. In addition, we are honest and have zero tolerance for fraud and/or any scam activity. For these reasons, most of the lady members on our site have confirmed profiles, meaning that our local representative verified their identities using either passports, background checks, address verification, etc. Also, members can confirm the identities of the ladies using Chat, Live Video or by watching their introductory videos.


    We provide a gift service enabling members to buy gifts for the ladies. Once the gift is delivered, we send gift confirmation photos of the lady with the gift that was purchased for her to whomever purchased the gift for her.


    Once our members have obtained contact information from the lady he has been corresponding with and would like to arrange a trip to meet the lady or ladies of his choice, our local representatives assist our clients with every detail of their traveling needs, including scheduling air travel accommodations, hotel recommendations and arrangements, a driver, interpretors, etc. Each travel tour quote is prepared by the individual need of our clients.


    We also provide excellent customer service to our clients, thoroughly addressing our clients needs and doing all we can (within reason and as much as we are able) to assist our clients with the process of finding, meeting and marrying a Russian/Ukrainian woman. We truly do believe we provide the best service and thank you for choosing Dream-Marriage.com.


  • Creating Your Profile...

    To get started corresponding with the lady members, please complete a profile. Your profile will tell the lady members a little bit about yourself. To begin creating your profile, please click on the "Join Now" link at our site, www.Dream-Marriage.com. Please include recent pictures and don't be afraid to tell the lady members a little bit about yourself.


    Hope you can understand, but there are some basic guidelines to keep in mind when setting up your profiles.


    1. Please enter a first and last name. Pseudonyms are ok (we understand if our clients want to keep their identities private), but nonsense names, i.e. abc 123, or celebrity names will not be accepted.


    2. Please include a photo of yourself. Sorry, but we're not MySpace, so all cartoons, nature scenes, and any other photos that is clearly not Y.O.U. will not be accepted. And sorry fellas, but Full Nudity is strictly prohibited. We love when our clients feel confident and sexy. Thats great! However, we are not a porn site, so please, no nude photos.


    3. No profanity or vulgarity is allowed in our members profiles. Please be advised that if you include profanity or vulgarity in your profile, it will not be accepted, meaning that your profile will not be activated for the lady members to see.


    4. Contact information is only allowed in the appropriate areas, including ONLY the areas that request your email address or phone number. Please be advised that your contact information will be deleted if added in inappropriate areas.


  • Understanding Your Home Page

    Once you have logged in, we have included many useful features that makes our site easy to use and ultimately assists you with finding the right lady for you. Hope this helps you with navigating through your home page.


    1. SEARCH: The Search tab, located towards the top of your screen, enables you to search for which lady members most fit your particular tastes and interests. Once you have selected your preferences, select `Show Matches` to view the different selection of women who match your preferences.


    2. MAIL: Selecting the Mail tab will take you right to your Inbox to view the messages the lady members have sent you. From there, you can select Outbox (to view messages you have sent the lady members) or Trash (to view messages you have deleted).


    3. LIVE CHAT: Selecting the Live Chat tab will take you to view the ladies online and available for chat. You will be able to view the lady members profiles and invite them to chat from this page.


    4. BUY CREDITS: Select this tab to purchase credits to correspond with the lady members on our site. This page can also be selected from the Members Area section located towards the left of your screen.


    5. MEMBERSHIP: This area discloses your membership level (Free Bronze, Silver, Gold, or Platinum). You will also see the date you have registered as a member on our site. When you get a sec, please select the 'Share Your Success' link to leave a Testimonial for us.


    6. CORRESPONDENCES: Selecting the links in this area will bring you to your Mail page, where you will be able to view messages in your Inbox, Outbox and Trash. Or, select the Admirers link to view ladies who have expressed an interest in getting to know you. Select the Favorites link to view ladies you have an interest in. Or select the Matches link to view the lady members where you both share a mutual interest. Select Chat Invitations to view the results of your recent chat requests. Lastly, select the Free Mail link to view important notifications sent to you from Dream Marriage. Many of these links are also available towards the left of the screen under Members Area.


    7. CONFIGURATIONS: Select the Upgrade Credit Card Information link to update your credit card information. Select the Account Options link to view your Dream Marriage account options avaialble to you. Please see the FAQ section in this category to get a better understanding of how to use the Account Options page. The FAQ and Account Options links are also available towards the left of the screen under Members Area.


    8. CREDITS: This area shows you how many credits are available on your account. Select the Buy More link to purchase addtional credits.


    9. You can use the bottom section of this page to upgrade your membership anytime you'd like. The price of each membership is included in this section also. Please view the chart at the bottom of the screen that details what is included in each membership. Hint: The checkmarks located next to each item reveals what is included with each membership.


    10. Under Members Area, located towards the topmost left of your screen, please select the My Home link to get back to your Home Page. The FAQ link will take you to our FAQ page. Or select the Logout link to logout and leave our site.


    11. Use the Women Gallery section to view the lady members in our gallery or view the lady members online and available to chat. Or, select the Russian Girls Video link to check out which of our lady members have Introductory Video Clips (a 2-5 minute video clip of the lady member introducing herself to you). Lastly, selecting the Russian Girls in US link will automatically show which lady members live in the United States.


    12. Select the links in the Services tab to view ladies online and available to chat and view live video streaming with.


    13. For more information about Russian Dating, select the links in the Information section to view our many articles and several ebooks. You will receive invaluable tips on Russian dating and an overall guide to help make your quest of finding Russian wife successful. Select the About Us link to learn more about Dream Marriage. Select the Contact Us link to contact Dream Marriage Customer Service.


  • How Long Does this Finding and Meeting and Marrying A Lady Take?

    To find and meet a Russian or Ukrainian lady using our services, in short, the process includes selecting which members you would like to correspond with. Once you have done so, you can communicate via email or Chat. Once you have found that you are really interested in that individual, you then request her contact information so you can communicate on the phone. And when you are ready to meet her, contact us for travel tour arrangements. When you have visited her in Russia or Ukraine and decide you would like to marry her, you then would acquire a visa for her and make arrangements to bring her to your country.


    How long it takes to find a Russian wife will really depend entirely on you and the lady you choose. Sorry, but there is not an average or typical time I can provide. Factors that weigh in to how long or short it will take depends on:

    1. How much time it takes to find the right lady

    2. Availabilty to travel to Ukraine or Russia to meet the lady.

    3. Immigration

    4. Other varying factors


    Please feel free to contact us whenever you need assistance while en route to finding the right lady for you.


  • What Is A Confirmed Profile? How Do I Verify the Ladies Identities?

    The majority of our lady members have Confirmed Profiles. This means our local representative has interviewed the lady using either background checks, passport, and/or other identifiable verification. Please look for the Confirmed Profile icon by opening the profile page of the lady you are corresponding with to determine whether or not her identity has been confirmed. Additionally, you can confirm the ladies identities using Live Chat, Live Video Chat or by watching their Introductory Videos.


  • How does my relationship with a Russian lady usually work?

    The process in short includes selecting which members you would like to correspond with. Once you have done so, you can communicate via email or Chat. Once you have found that you are really interested in that individual, you then request her contact information so you can communicate on the phone. And once you are ready to meet her, contact us for travel tour arrangements. When you have visited her in Russia or Ukraine and decide you would like to marry her, you then would acquire a visa for her and make arrangements to bring her to your country.


  • Why do these women want to move to other countries?

    There are several reasons:


    Many Russian ladies feel that Russian men lack the drive to provide a stable, responsible, safe, and loving environment for their families. Russian women feel that they consistently take second place to their partner's social interests and friends. Common and socially irresponsible drinking among Russian men is yet another common dilemma for Russian ladies.

    Russian women currently outnumber Russian bachelors by a ratio 4 to 1. Therefore, each lovely lady may be competing with at least ten of her girlfriends for those few Russian men who do not demonstrate the traditional bad habits.

    Russian women enjoy being cherished and appreciated for their feminine characteristics and ability to satisfy their partner. They're women and they love to be treated as such. They realize that Western men are very appreciative of women who are delicate, tender, loving, loyal, and who put their families first.

    Most Russian women share a strong belief in the ancient myth that describes how each human soul was divided into two parts and scattered about the globe by an angered God. According to mythology, one half resides within her, while the other half dwells within a man in a far off land. As legend has it, if ever these soul mates should meet, they will form an unbreakable bond, resulting in a perfect match.

    Russian women long for partners who place family values above everything else. These ladies put family first, and they go to great lengths to ensure their family is well cared for. They desperately want partners who will do the same and it is widely believed that Western men possess these desirable character traits.


  • If I Do Find the Right Girl for Me, Can I Marry Her in Her Country?

    It is possible to marry a Russian or Ukrainian lady in her country. However, returning to your country with your new bride will take much longer than obtaining a fiancee (K-1) visa. In the United States, the approximate time for obtaining a K-1 visa is, give or take, 6 months, and the approximate time for obtaining a visa for a spouse is 2 years. For US citizens, a good reference is the United States CIS official website: http://www.uscis.gov/portal/site/uscis.


    When you are ready to take that step, we do suggest hiring an attorney for the immigration process as we do not yet provide this service. Unfortunately, we can not provide very much counsel on immigration because of the legalities that are involved. However, it is not mandatory that you hire an attorney, as you can certainly accomplish this task yourself, but you might find it very helpful if you work with an immigration attorney.


  • When I Find the Right Lady, How Do We Get Married?

    First, we suggest you visit the lady you would like to marry in her country. To do so, you would first request a Travel Tour through our site. Next, your request will be submitted to the lady`s local representative and they will contact you to schedule travel arrangements. Once you meet your future wife in her country (Russia/Ukraine), you would then need to make arrangements to bring her to your country. Unfortunately, we can not provide very much counsel on immigration because of the legalities that are involved. In the event you become seriously involved with a woman, we suggest you seek counsel from an immigration attorney.


    To assist with immigration, we do suggest you copy and paste the email messages from the lady you`ve been corresponding with to a Word document as you will need a paper trail to confirm that a relationship has been established. And after you visit her in Ukraine or Russia and you arrive home, you will need to file a K-1 (fiancee visa) for your future wife.


    The United States CIS official website is: http://www.uscis.gov/portal/site/uscis


  • How do I contact the ladies I like on your website?

    First, you will have to sign up for any membership which will allow you to communicate with the ladies through our site's messaging system as well as write them directly using credits. Also you can use our Live Video Chat and Live Video Streaming features for the best results.


  • Why can't I read incoming messages from the ladies?

    In order to read incoming messages from the ladies, a gentleman has to sign up for a Free Trial or purchase Gold or Platinum membership. A person can also buy credits and use them to open and read incoming messages. There might be a confusion between completing a personal profile and getting a Free Trial. Completing a profile is step 2 out a 3-step process of receiving a Free Trial. Once you complete your profile, you need to click on the "Free Trial" button to receive a Free 3-Day Trial on our site. You can now open and read all incoming letters absolutely free.


  • Am I assured a response from the person I selected to write or call?

    Unfortunately we cannot guarantee (and neither could anyone else guarantee) a response from the lady members. However, we will be happy to assist our members with obtaining a response from the lady members. Nevertheless, we can not force anyone to answer if he or she does not want to. As a matter of fact, when it comes to the "matters of the heart", we can not guarantee the outcome of the relationships that develop on our site because whether or not a relationship is successful is entirely dependent on the people involved in the relationship. However, we sincerely hope that 100 percent of the relationships will work. We truly hope your relationship will work. Your happiness is our highest purpose!


  • Are Emails the Ladies and I Send to Each Other Translated?

    If the lady you are corresponding with has requested assistance with translation, than all your letters to her and all her letters to you are translated. Otherwise, if the lady member is able to read and write in English, than she has no need for an interpreter.


  • How Do I Send Emails to the Ladies?

    To send emails to the lady members, you must first upgrade from Bronze to either Free Trial/Silver, Gold or the Platinum membership level. If you do not wish to upgrade at this time, it will be necessary to purchase credits to send emails and correspond with the lady members.


    Once you have upgraded or purchased credits, you can email the lady members by either replying to the emails in your Inbox or selecting the envelope icon in the ladies profile.


  • How Do I Send Photo's to the Ladies?

    To add photos as attachments when replying to messages:


    1. Scroll to the bottom of the screen and select the Browse button.

    2. A new window will appear and you will be able to search for pictures that have been downloaded to your computer.

    3. After choosing which picture you desire to send in your message, select the Send button.


    Please bear in mind that all photo attachments must be 2 MB or smaller. All photo attachments must be either a JPG or GIF file. To reduce the size of your photos, please use photo editing software, i.e. Photo Draw, Photo Shop, etc.


  • Can I Sort Through Emails?

    Sorry, there is currently no way to sort through emails. However, updating our mail server to support this feature is a work in progress.


    A tip that may help you sort through emails is knowing they are in order by date. Therefore, if you`re looking for an email dated approximately a week ago, you`ll select the numbered links that will put you in that date range.


    Additionally, please be advised that saving a lady member to Favorites will automatically enable you to view all correspondence between you and the lady.


  • I Only Want to Contact One Lady. Can You Help?

    Sorry, we don't have an option that will limit your account to contacting only one lady. However, we do have an option that prevents new ladies from writing letters to you so you can communicate with ladies you have been previously corresponding with only. To activate this option, please contact us.


  • How Do I Save My Introductory Letter? Can I Re-write my Intro Letter?

    To save an Introductory letter, please select a lady member to write to. Once you have typed your letter in the space provided, and BEFORE sending your letter, please check the "Save As Intro" box.


    To make changes to and/or rewrite your Introductory letter, please complete the steps outlined above.


  • What Are Introductory and Follow Up Letters?

    Introductory letters are the first letter that is written to the lady members introducing yourself to them.
    Any emails after your first letter to the lady are Follow Up emails.
    Free Follow Up emails are included in the Gold, Platinum and Diamond memberships.
    Any sent emails not included as a membership benefit costs 10 credits.
    Below is a summary of how many Introductory and Follow Up emails each membership includes.
    3 day Free Trial/Silver Membership:
    1. Open Unlimited Emails
    2. Send 10 Introductions/mo.
    Gold Membership:
    1. Open Unlimited Emails
    2. Send 30 Introductions/mo.
    3. 10 Follow-Up Emails/mo.
    Platinum Membership:
    1. Open Unlimited Emails
    2. Send 50 Introductions/mo.
    3. Send 30 Follow-Up Emails/mo.
    Diamond Membership:
    1. Open Unlimited Emails
    2. Send 100 Introductions/mo.
    3. Send 50 Follow-Up Emails/mo.

    Introductory emails are included in all plans. Follow up emails are included in the Gold, Platinum and Diamond memberships. The Silver Membership includes 10 free Intros per month, Gold members receive 30 introductory emails per month and 10 follow up emails. Platinum members receive 50 introductory emails and 30 follow up emails per month. Diamond members receive 100 introductory emails and 50 follow up emails. Thus the Diamond membership is the most cost effective option.


  • My Letter Did Not Send. Why?

    Was your letter particularly long? Or did it take a long time to write your letter? Please be advised that for security purposes, members are automatically logged out for inactivity. We realize that this is especially frustrating when writing long messages and we apologize for the inconvenience.


    It may be best to first compose your message in MS Word, then copy and paste the message into your email before sending it to avoid losing any more messages.


  • Should I Read All of the Messages the Ladies Have Sent Me?

    Concerning reading all of the messages you`ve received, it is quite difficult to give advice on this matter as this would solely depend on the time you`re able to invest in reading emails. We completely understand your desire to read and perhaps answer all of the emails you receive. However, please be assured that we do not expect you to either read or answer all of the emails you receive, especially if it puts a strain on your time or finances.


    Additionally, because of the costs of using our site, we really don’t suggest contacting ladies you’re not interested in. Also, if many guys contacted ladies with rejection letters, that would probably be more discouraging than anything else. So not responding to the ladies you’re not interested in (although it sounds rude) is more than likely a better alternative than even the nicest rejection letter.


  • Why Have I Received So Many Letters from the Ladies?

    Is it possible to get a lot of emails from ladies in a short period of time? Yes. We have thousands of female members on our site. We truly don`t think there are any ulterior motives. When we look at the mailbox of the average male member, it differs none from the inbox of the average female member. In other words, both female and male members tend to have hundreds of emails at any given time sitting in his/her Inbox. Please be assured that a lot of our lady members are simply looking for someone to correspond with to find if there is any possibility something may evolve down the line.


    Additionally, please be advised that the lady members are also notified when male members join. We have thousands of lady members. Therefore, it doesn`t seem too far-fetched that new members, whether female or male, receive a lot of emails.


  • Is My Lady Chatting with Other Guys?

    Please understand that it would be unethical for us to disclose chatting activity or any activity of our female or male members to other members on our site. Just as we can not disclose the chatting activity of our female members to male members, please rest assured that we would never disclose your chatting activity to any of the female members either.


    Dream-Marriage.com is sincerely motivated to help others succeed in finding his/her true match and we do all we can possibly do for our clients to gain the trust and confidence of our customers. In using our services, you have the opportunity to build and establish a trusting relationship with the lady of your choice. Therefore, if you are interested in any particular lady, we recommend that you build a trusting relationship so you are confident in this woman.


  • How to Use the New Mail Page

    We have redone our Mail page to include new features. It is just as easy to use our Mail page as it is to send email messages using MS Outlook and other email programs like Gmail and Yahoo!

    Here's how to use your new Mail page:

    Inbox: All messages received from the lady members are sent to your Inbox.

    Outbox: All messages that you have written to the lady members can be found in your Outbox.

    Trash: All letters that you have deleted will appear in your Trash folder for 30 days.

    Drafts: You now have the ability to save letters that you are writing but that are not ready to send. To save letters to your Drafts folder, please select the Save Draft button. All saved messages will be located in the drafts folder.

    My Folders: You now have the ability to save messages into folders that you create. To create folders, please select the My Folders tab. Next, select Create Folders. You can name your folder whatever you like and can later add messages to them.

    MORE COMING SOON...


  • How Are Introductory and Follow Up Letters Used?

    With the premium memberships, namely the Gold, Platinum and Diamond memberships, members are allotted a certain number of Introductory and Follow Up letters. Once the Introductory letters are used, Follow Up letters will begin to be used, even if you're sending an Introductory letter.

    Once all Introductory and Follow Up letters are used, it will cost 10 credits to send a letter to the lady members.


  • Can I Block Lady Members from Writing to Me?

    To block a lady member you do not wish to receive letters from, please:

    1. Once you are in your Mailbox, select one of the lady's members messages of whom you have chosen to block.

    2. Next, select the More Actions tab.

    3. And lastly, select the Block Girl tab.

    To unblock a lady member and receive letters from her once more, select the Unblock tab.


  • What are Video Letters and how do they work?

    We have launched new service on our site - Video letters. Now men and women can exchange personal video messages with each other. Video Letters is a unique feature that presents a wonderful opportunity to communicate with your special lady and get more acquainted.

    How does it work:
    · You can record your video with any recording device (cell phone, camcorder, web camera)


    · To send you video you should do the following:
    1. When composing or replying to a letter, click on the Attach a Video tab
    2. Click Browse and attach a video file from your computer.
    3. Click Send and your video is on the way


    · When you attach a video file to your message, credits will be deducted not Intro or Follow-Up benefits.


    · Video size cannot exceed 375MB.


    · You will be able to specify if you want to receive a video letter reply from the lady:
    If you mark "Yes", then a girl might send you a video letter back. If a Video letter is sent in return this would be totally up to the lady if she wishes to send one. If you specify that you do not want to receive a video letter back - "No", she can not send you one as a reply to your letter.

    · Video letters in your inbox will have "Video Inside" icon. Simply click on Read the Message to view the video

    · The cost of sending a letter - 20 credits for paid members and 40 credits for bronze members.
    The cost of reading a letter - 20 credits for paid members and 40 credits for bronze members.

    We have the same policy for this feature as we do for all of our correspondence features; please, no profanity or porn allowed in the videos. This may result in loss of membership.


  • What are Flirts and how do they work?

    A Flirt is a quick, fun way to let someone know you're interested. And the best part about it - it's FREE!

    You will receive from 5 to 30 free flirts a month, depending on your type of membership:
    Silver - 5
    Gold - 10
    Platinum - 15
    Diamond - 30

    To Send a Flirt, you will have to go to a lady’s profile and click Flirt. Choose one of the suggested flirts, then click Send. You can also Preview any flirt before sending.

    All flirts you will receive from ladies will be located on your Home Page under Messages in a separate Flirts inbox. To view your flirts go to Flirts and click view flirt to see the message. You can reply to any flirt with a message and it will be delivered to her inbox.

    * You can send only 1 flirt per lady

    * Upgrade your membership to receive more flirts


  • What Are the Costs of Using Dream-Marriage?

    These are the membership costs and a we have also included a summary of what each membership includes.


    Silver Membership:

    1. Open/Read Unlimited Emails

    2. Send 10 Introductions/mo.

    3. 5 Flirts/mo

    4. 50% Off Live Chat Features

    5. 50% Off Intro Videos

    6. 25% Off Gift Shop Items

    7. 3 day Free Trial (1st time registering only)


    Gold Membership:

    1. Open/Read Unlimited Emails

    2. Send 30 Introductions/mo.

    3. Send 10 Follow up emails per mo.

    4. 10 Flirts/mo.

    5. 50% Off Live Chat Features

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 30 free credits (1st time registering only)


    Platinum Membership:

    1. Open/Read Unlimited Emails

    2. Send 50 Introductions/mo.

    3. Send 30 Follow-Up Emails/mo.

    4. 15 Flirts/mo.

    5. 50% Off Live Chat Features

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 50 free credits (1st time registering only)


    Diamond Membership


    1. Open/Read Unlimited Emails

    2. Send 100 Introductions/mo.

    3.Send 50 Follow-Up Emails/mo.

    4. 30 Flirts/mo.

    5. 50% Off Live Chat Features

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 100 free credits (1st time registering only)


    Introductory emails are included in all plans. Follow-Up emails are included in the Gold, Platinum, and Diamond memberships only. The Silver Membership includes 10 free Introductory emails and 5 Flirts per month, Gold members receive 30 Introductory emails and 10 Follow-Up emails, and 10 Flirts per month. Platinum members receive 50 Introductory emails and 30 Follow-Up emails, and 15 Flirts per month. Diamond members receive 100 Introductory emails and 50 Follow-Up emails as well as 30 Flirts.Thus the Diamond membership is the most cost effective option.

    Live Chat costs 1 credit per minute for paid members (Silver, Gold, Platinum, and Diamond) and 2 credits per minute for Free Bronze members. Live Video costs 1 credit per minute for paid members (Silver, Gold and Platinum) and 2 credits per minute for Free Bronze members. Live Voice costs 1 credit per minute for paid members (Silver, Gold, Platinum, and Diamond) and 2 credits per minute for Free Bronze members. Therefore, when using Live Voice, Live Video with Live Chat, the total cost is 3 credits per minute for paid members (Silver, Gold, Platinum, and Diamond) and 6 credits per minute for Free Bronze members.


    The credit packages shown on the Buy Credits tab are copied here for your convenience.


    500 credits $199.00 (39 cents each) 35% discount

    340 credits $149.00 (43 cents each) 28% discount

    200 credits $99.00 (49 cents each) 18% discount

    110 credits $60.00 (54 cents each) 10% discount

    50 credits $30.00 (60 cents each)


  • What forms of payments are accepted?

    We accept Visa, MasterCard, American Express and Discover credit cards.

    Paying by check is available only to United States residents and must be drawn from a U.S. bank. Money orders are welcome from anyone if they are in U.S. funds. When paying by check or money order, you must subscribe to a 6 month Gold membership subscription (1 payment of $179.94) or annual subscription (1 payment of $359.88). Checks with your USER NAME and EMAIL ADDRESS should be mailed to:

    Dream-Marriage.com Subscriptions

    9120 Double Diamond Parkway Ste #3988
    Reno, NV 89521

    Please allow 14-21 business days for posting.


  • Is It Safe to Make Purchases on Your Site?

    The answer is, Most Definitely!


    We have a secure certificate that guarantees our site is protected. Latest technology ensures that all credit card transactions are encrypted, meaning the information is scrambled and cannot be retrieved for future use by anyone.


    Additionally, when you save your credit card information, it is stored in a secure location in accordance with PCI regulations. We get nightly security audits from McAfee Secure to provide an additional layer of protection and our site is monitored nightly by our IT department. Also, your credit card number, once saved, is not shown -- if you notice, we X out all but the last four digits of the card number.




  • Why Aren't Your Services Free?

    We want to assure you that we are doing everything we can to improve our dating site, including providing our clients with competitive pricing. The cost of doing business, i.e. salaries paid to translators and fees paid to local agencies, etc., not to mention the internet costs in Russia and Ukraine are much, much higher than traditional costs. These costs are continually on the rise and have been rising in Russia during the past 10 years.


    We understand and appreciate your request to lower prices and we will continue to do all we can to provide competitive prices to our clients while maintaining the cost of doing business.


    We suggest trying the Diamond membership which is the most cost effective solution. It allows you to send 100 introductory emails and 50 follow up letters = 80 total for $99.99 which is $0.62/per email. Lest I forget 30 Flirts as well!
    This is the best price in the industry.


  • How Do I... Change My Credit Card? Use A Different Card?

    To update your credit card, please:

    1. Login

    2. Select the Upgrade Credit Card Information link

    3. Enter the new card details and submit.


    When purchasing credits, there is an option to use a different card. To do so, please select the Enter New Card circle in the Buy Credits page.


  • Can I Use PayPal to Make Purchases?

    PayPal can be used for credit purchases only. To use PayPal for credit purchases:

    1. Please select the `Buy Credits` tab located on your homepage.

    2. Next, choose and select the credit package you`d like to purchase.

    3. Complete your personal information

    4. Select the `Pay with PayPal` button to complete your order.


  • Why Must I Enter My Credit Card Info for the 3 Day Free Trial?

    We request your credit card information when signing up for the Free Trial because once your 3 day Free Trial is over, your Silver monthly membership begins and your account will automatically be charged the Silver Membership fee of $9.99 per month. There is no obligation and provided you decide to cancel your Silver membership within the trial period, you will not be charged.


  • What Is the Conversion Rate for Purchases Made on Your Site?

    Sorry, but we do not calculate the conversion fees to determine the final costs you will see on your credit card statement. Rather, your bank or credit card company calculates the conversion and posts the charges to your statement. Please contact your bank or credit card company to request more details concerning their rate of conversion. And if it helps, Google has a useful conversion tool available for free.


  • My Credit Card is Automatically Charged for Credits. Why?

    If you are automatically charged credits, it is because you have activated the `Automatic Credits Purchase Option` link in your account. This link can be found by selecting the Account Options link on your home page.


    To deactivate this option, please:

    1. Login

    2. Select the Account Options link

    3. Select the Automatic Credits Purchase Option link

    4. Select the drop down box and choose `not to purchase any credits`

    5. Select the Save Preference button


  • I Can't Buy Credits. Why Must I Verify My Account?

    Your account is limited because some information on your credit card does not match your account information. For your protection we would like to confirm your identity before continuing to make purchases. In order to remove the restriction from your account, please verify your account. Instructions have been included below:


    1. Login to dream-marriage.com.


    2. Select the `Buy Credits` tab.


    3. Select the `Verify 2 small amounts we are going to authorize on your account` link.


    4. Next, complete the following information accurately.

    a. The address must be accurate and identical to the address your credit card company has on record. This is the same address your credit card company mails your monthly statements to and may not necessarily be your current address. Please be advised that the transaction will be declined by your credit card company if the address is not accurate. So please do not forget to add `Circle`, `Lane`, `Drive` or `Street`, whichever applies, when completing your address. Also, please include the correct zip code.

    b. Include the correct card type, i.e. Visa, Mastercard, American Express, or Discover.

    c. Include the credit card first and last name exactly as it appears on your credit card.

    d. Enter the Card Verification Number. This is the 3 digit number on the back of Mastercard and Visa credit cards and the 4 digit number located on the front of American Express credit cards.


    5. Select the `Verify` link.


    6. 2 small charges, each one under $1.00, will be charged to your credit card. Please log in to your online bank account to view the charges.


    7. Once you have viewed the charges in your online bank account, please log in to your Dream Marriage account and verify the charges.


  • My Credit Card Has Been Declined. Why? Can You Help?

    Please verify that your billing information is correct including your billing address, name and CVV code.


    1. The credit card address must be accurate.


    2. Include the correct card type, i.e. Visa, Mastercard, American Express, or Discover.


    3. Include the credit card first and last name exactly as it appears on the credit card.


    4. Enter the Card Verification Number. This is the 3 digit number on the back of Discover, Mastercard and Visa credit cards and the 4 digit number located on the front of American Express credit cards.


    If that does not work, please contact your card issuing bank for details and/or status.


    If your bank confirms your card has appropriate or available funds and that the information you have provided is accurate, please contact Customer Service and:


    1. Provide the exact error message you`re receiving as this information will help us to investigate and resolve the issue.


    2. Include the credit card information you`re entering per the instructions included above.


  • If I Change My Mind About the Lady, Do I Have to Pay?

    The short answer is yes... and we are happy to explain why.


    To begin, and in attempts to provide the best explanation, we should first establish our responsibility to you as our member. The purpose of Dream Marriage is to provide a place where our members can correspond with one another in hopes of developing a successful relationship.


    In simpler terms, we provide a place for our members to connect and communicate with one another.


    ***Therefore, we are responsible for providing email services, chat and Live Video for our members.***


    So that you can experience ultimate customer satisfaction, we employ a dedicated team of Technical and Customer Service employees. We also have a superior Anti-Scam Protection policy in place for our clients. However, all of the tools, software and features implemented by our site is provided for the basic purpose of providing a place where you can connect and communicate with the lady members on our site.


    For these reasons, when you purchase a membership and/or credits, you have officially purchased the right to communicate with our lady members via Chat and Live Video and/or Email. Credits can also be used for gift purchases, Introductory Videos, etc.


    In other words, when you purchase a membership and/or credits, an agreement is made between yourself and Dream Marriage. You have agreed to pay us for use of our services and we have agreed to provide you with the services of using our site (which is communicating with our lady members via Chat, Live Video and/or Email). Therefore, when you use your membership benefits and credits to communicate with the lady members, we have kept our end of the bargain in providing the service that you have paid for. In such cases, Sorry - No Refunds.


    Now when dealing with the "matters of the heart," unfortunately, things may not go as you have expected with a lady. It is very unfortunate but sometimes, relationships just don't work out. Nevertheless, because we are not a matchmaking service, we can not be responsible for failed relationships. Neither is it possible for anyone, even matchmaking services, to guarantee relationships... because truth be told, a successful relationship solely depends on the couple involved in the relationship. You and your lady are the only people who can make your relationship work.


    Therefore, we can not be responsible for the costs of using our site if...

    1. You change your mind about the lady and prefer to talk to someone else

    2. She changes her mind about you and wants to talk to someone else

    3. You get in an argument and are no longer interested

    4. All of the 1001 reasons to change your mind that are out of our control.


    However, in the event you believe that a lady is not genuine, or if there are technical issues that have depleted you of your credits and/or membership benefits, please contact us for immediate resolution.



  • How to View Your Purchase History With Us

    Now you can view your payment history with us, including the date and time of all purchases, the amount charged and the services purchased.

    To review a record of the purchases made with us, please select the Your Purchase History link located in the Account Options page. To do so, please:

    1. Log in to your Dream Marriage account.
    2. Select the Account Options page
    3. Select the Your Purchase History link

    You will be able to view most recent purchases made with us. To review a complete list of purchases, please select the View All Statements link.

    Please select the link that includes the date and time of the purchase to view individual purchases.

    The Printable View link will take you to a printer friendly version of the page you're viewing.


  • I Don't Know... Seems Expensive.

    We understand and appreciate your concerns about the prices. Additionally, it may appear that our prices are higher than traditional costs seen on other dating sites that cater to couples meeting in the United States and other Western parts of the world.

    However, we provide a different kind of service which engenders a difference in the pricing that is traditionally seen. The majority of our lady members cannot afford internet access in their homes and therefore use internet cafes and local dating agencies (with internet and computer hookups, to communicate with our male members). We want to assure you that we are doing everything we can to improve our dating site, including providing our members with competitive pricing. However, the cost of doing business, i.e. salaries paid to translators and fees paid to local agencies, etc., not to mention the internet costs in Russia and Ukraine are much, much higher than traditional costs. These costs are continually on the rise and have been rising in Russia during the past 10 years.

    We understand and appreciate your request to lower prices and we will continue to do all we can to provide competitive prices to our clients while maintaining the cost of doing business.

    If this helps, the Diamond membership is the most cost effective solution. The Diamond membership allows 100 introductory emails and 50 follow up letters = 150 total for $99.99 which is $0.66/per email. Also our newest feature 30 Flirts!
    This is the best price in the international dating industry.


  • How do the memberships work and what are the costs?

    We have five different membership types:

    Bronze Membership: FREE

    Silver Membership: $9.99/month

    Gold Membership: $29.99/month

    Platinum Membership: $49.99/month

    Diamond
    Membership:$99.99/month


    Below is a summary of what each membership includes.


    Silver Membership:

    1. Open/Read Unlimited Emails

    2. Send 10 Introductions/mo.

    3. 5 Flirts/mo

    4. 50% Off Live Chat

    5. 50% Off Intro Videos

    6. 25% Off Gift Shop Items

    7. 3 day Free Trial (1st time registering only)

    Gold Membership:

    1. Open/Read Unlimited Emails

    2. Send 30 Introductions/mo.

    3. Send 10 Follow up emails per mo.

    4. 10 Flirts/mo.

    5. 50% Off Live Chat

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 30 free credits (1st time registering only)

    Platinum Membership:

    1. Open/Read Unlimited Emails

    2. Send 50 Introductions/mo.

    3. Send 30 Follow-Up Emails/mo.

    4. 15 Flirts/mo.

    5. 50% Off Live Chat

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 50 free credits (1st time registering only)

    Diamond Membership


    1. Open/Read Unlimited Emails

    2. Send 100 Introductions/mo.

    3.Send 50 Follow-Up Emails/mo.

    4. 30 Flirts/mo.

    5. 50% Off Live Chat

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 100 free credits (1st time registering only)

    Introductory emails are included in all plans. Follow-Up emails are included in the Gold, Platinum, and Diamond memberships only. The Silver Membership includes 10 free Introductory emails and 5 Flirts per month, Gold members receive 30 Introductory emails and 10 Follow-Up emails, and 10 Flirts per month. Platinum members receive 50 Introductory emails and 30 Follow-Up emails, and 15 Flirts per month. Diamond members receive 100 Introductory emails and 50 Follow-Up emails as well as 30 Flirts.Thus the Diamond membership is the most cost effective option.


    Membership renewals are charged 30 days from the date of purchase and require a monthly fee to continue using the membership benefits.


  • How Do I Join Dream-Marriage.com?

    To view profiles and correspond with our female members, please join Dream-Marriage.com.


    Here`s how you sign up:

    1. Go to www.Dream-Marriage.com

    2. Select the `Join Now` tab

    3. Select the level of membership you`d like to try.

    4. Enter your information and select the `Join` link.


    Your membership benefits will start immediately.


  • How Do I Sign Up for the 3 Day Free Trial?

    We`re happy that you`ve decided to join us and welcome to our site.


    Here`s how you sign up for the free trial:

    1. Login

    2. Select the `Upgrade` link.

    3. Select the `Free Trial/Silver` link.

    4. Enter your information and select the `Join` link.


    Your Free Trial will start immediately.


  • What is the Difference Between the Free Bronze Membership and the 3 Day Free Trial?

    The 3 day Free Trial is a prelude to the Silver membership. Once the 3 day Free Trial is over, your Silver membership begins. The Free Bronze membership is entirely free, meaning that there is no recurring monthly fee required to be a Free Bronze Member. However, as a Free Bronze member, it costs 10 credits to open each email and 10 credits to reply to that email.


    To read and send email absolutely free, we would like to recommend you to sign up for a Free Trial or any other type of membership to read and send emails absolutely free. In addition, you will be able to save 50% off when using chat and live video streaming. You will also be able to save 25% off gift purchases.


    To upgrade your membership:

    1. Login to our site: http://www.dream-marriage.com/login.html

    2. Click on Upgrade link

    3. Enter your information

    4. Click on Join Now button


    Enjoy your new membership benefits!


  • Why Must I Enter My Credit Card Info for the 3 Day Free Trial?

    We request your credit card information when signing up for the Free Trial because once your 3 day Free Trial is over, your Silver monthly membership begins and your account will automatically be charged the Silver Membership fee of $9.99 per month. There is no obligation and provided you decide to cancel your Silver membership within the trial period, you will not be charged.


  • What is the Difference of Purchasing a Membership Versus Purchasing Credits?

    Purchasing a membership provides a significant discount to using our services as opposed to using our services as a Free Bronze member. Credits are used in place of money to correspond with the ladies and when purchasing a membership, you will overall save on the amount of credits used to communicate with the lady members. A more detailed summary of what is included in the memberships and the cost of using our services is copied below.


    Silver Membership for $9.99/month:

    1. Open Unlimited Emails

    2. Send 10 Introductions/mo.

    3. 5 Flirts/mo.

    4. 50% Off Live Chat

    5. 50% Off Intro Videos

    6. 25% Off Gift Shop Items


    Gold Membership for $29.99/month:

    1. Open Unlimited Emails

    2. Send 30 Introductions/mo.

    3. Send 10 Follow up emails/mo.

    4. 10 Flirts/mo.

    5. 50% Off Live Chat

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items


    Platinum Membership for $49.99/month:

    1. Open Unlimited Emails

    2. Send 50 Introductions/mo.

    3. Send 30 Follow-Up Emails/mo.

    4. 15 Flirts/mo.

    5. 50% Off Live Chat

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items


    Diamond Membership for $99.99/month:

    1. Open Unlimited Emails

    2. Send 100 Introductions/mo.

    3. Send 50 Follow-Up Emails/mo.

    4. 30 Flirts/mo.

    5. 50% Off Chat

    6. 50% Off Intro Videos

    7. 25% Off Gift Shop Items

    8. 100 free credits (1st time registering only)


    Introductory emails are included in all plans. Follow Up emails are included in the Gold, Platinum, and Diamond memberships. The Silver Membership includes 10 free Introductory emails and 5 Flirts per month, Gold members receive 30 Introductory emails,10 Follow-Up emails and 10 Flirts per month. Platinum members receive 50 Introductory emails and 30 Follow-Up emails 15 Flirts per month. Diamond members receive 100 Introductory emails, 50 Follow-Up emails and 30 Flirts. Thus the Diamond membership is the most cost effective option.


    Live Chat costs 1 credit per minute for paid members (Silver, Gold, Platinum, and Diamond) and 2 credits per minute for Free Bronze members. Live Video costs 1 credit per minute for paid members (Silver, Gold, Platinum, and Diamond) and 2 credits per minute for Free Bronze members. Live Voice costs 1 credit per minute for paid members (Silver, Gold, Platinum, and Diamond) and 2 credits per minute for Free Bronze members. Therefore, when using Live Video, and Live Voice Chat with Live Chat, the total cost is 3 credits per minute for paid members (Silver, Gold, Platinum, and Diamond) and 6 credits per minute for Free Bronze members.


  • Gold Membership is Available for a 6 Month or 1 Year One Time Purchase

    The Gold membership is available for a 6 month or 1 year one time purchase. To purchase the Gold membership for a 6 month or 1 year one time fee, we accept Pay Pal, checks, money orders or credit cards.


    To use PayPal:

    1. Please go to PayPal`s website, www.PayPal.com.

    2. Login

    3. Select the `Send Money` tab

    4. Please send the payment to merchant@dream-marriage.com.


    For checks and money order payments, please make out the check or money order to Dream Marriage. Our address is below.


    Dream Marriage

    9120 Double Diamond Parkway Ste #3988
    Reno, NV 89521


    Below is a summary of what the Gold membership includes.


    Gold Membership

    $179.94 for a 6 month membership

    $359.88 for a 12 month membership

    Includes:

    1. Open Unlimited Emails

    2. Send 30 Introductions/mo.

    3. Send 10 Follow Up emails/mo.

    4. 50% Off Live Chat

    5. 50% Off Intro Videos

    6. 25% Off Gift Shop Items


  • How Do I Upgrade?

    To upgrade, please:


    1. Log in

    2. Select the `Upgrade Membership` link located at the left of the page.

    3. Choose the level of membership you`d like to upgrade to.

    4. Verify all your information is correct

    5. Select the Join Now button


    Your membership benefits will start immediately.


  • How much does it cost to Upgrade?

    When you upgrade, you only pay the difference between your current membership fee and the membership fee you are upgrading to. Below, please find the upgrade costs grouped by membership plans.


    If you are a Free Trial member:

    Upgrade to Gold $29.99

    Upgrade Platinum $49.99


    If you are a Silver member:

    Upgrade to Gold $20

    Upgrade to Platinum $40


    If you are a Gold member:

    Upgrade to Platinum $20


    option.


    Membership renewals are charged 30 days from the date of purchase and require a monthly fee to continue using the membership benefits. Please be advised that upgrades are not prorated, neither does upgrading change or affect your current renewal date. Therefore, once your membership is scheduled to renew (regardless of when you upgrade), you will be charged the full membership fee on your billing renewal date. For these reasons, it is best to upgrade shortly after your membership renews.


  • How Can I Downgrade My Membership?

    You can downgrade your membership anytime you`d like. However, to downgrade, you must cancel your current membership then purchase the Gold or Silver membership, whichever you choose.


    Cancelling your current membership to downgrade will not affect your current profile, neither will it delete the credits you purchased.


  • How do I cancel my membership?

    To cancel your membership and/or remove your profile, please visit the Account Options page located on your home page once you login.


    When your 30 day membership expires, your membership will not be renewed.


  • How do credits work?

    Credits:
    How do credits work?
    Credits:
    500 Credits - $199 US (35 % discount)
    340 Credits - $149 US (28 % discount)
    200 Credits - $99 US (18 % discount)
    110 Credits - $60 US (10 % discount)
    50 Credits - $30 US
    Incoming Emails:
    Bronze Members - 10 credits (per email)
    Silver Members - FREE!
    Gold Members - FREE!
    Platinum Members - FREE!
    Diamond Members- FREE!

    Outgoing Emails - Introductions:
    Bronze Members - 10 credits (per email)
    Silver Members - Send Intro Emails FREE! (10 per month)
    Gold Members - Send Intro Emails FREE! (30 per month)
    Platinum Members - Send Intro Emails FREE! (50 per month)
    Diamond Members- Send Intro Emails FREE! (100 per month)

    Note: When you have exceeded your free "introduction" email limit as a Silver, Gold, Platinum, or Diamond Member within your 30 day billing cycle, you will need 10 credits (per email) to send any additional introduction emails.

    Outgoing Emails - Follow-ups:
    Bronze Members - 10 credits (per email)
    Silver Members - 10 credits (per email)
    Gold Members - Send Follow-up Emails FREE! (10 per month)
    Platinum Members - Send Follow-up Emails FREE! (30 per month)
    Diamond Members- Send Follow-up Emails FREE! (50 per month)
    Note: When you have exceeded your free "follow-up" email limit as a Gold, Platinum, or Diamond Member within your 30 day billing cycle, you will need 10 credits (per email) to send any additional follow-up emails.


    Credits:

    500 Credits - $199 US (35 % discount)

    340 Credits - $149 US (28 % discount)

    200 Credits - $99 US (18 % discount)

    110 Credits - $60 US (10 % discount)

    50 Credits - $30 US

    Incoming Emails:

    Bronze Members - 10 credits (per email)

    Silver Members - FREE!

    Gold Members - FREE!

    Platinum Members - FREE!

    Diamond Members- FREE!

    Outgoing Emails - Introductions:

    Bronze Members - 10 credits (per email)

    Silver Members - Send Intro Emails FREE! (10 per month)

    Gold Members - Send Intro Emails FREE! (30 per month)

    Platinum Members - Send Intro Emails FREE! (50 per month)

    Diamond Members - Send Intro Emails FREE! (100 per month)

    Note: When you have exceeded your free "introduction" email limit as a Silver, Gold, Platinum, or Diamond Member within your 30 day billing cycle, you will need 10 credits (per email) to send any additional introduction emails.

    Outgoing Emails - Follow-ups:

    Bronze Members - 10 credits (per email)

    Silver Members - 10 credits (per email)

    Gold Members - Send Follow-up Emails FREE! (10 per month)

    Platinum Members - Send Follow-up Emails FREE! (30 per month)

    Diamond Members - Send Follow-up Emails FREE! (50 per month)

    Note: When you have exceeded your free "follow-up" email limit as a Gold, Platinum, or Diamond Member within your 30 day billing cycle, you will need 10 credits (per email) to send any additional follow-up emails.


  • Where Are My Monthly Free Credits?

    Free credits are given to new customers when registering for the Gold and Platinum memberships for the first time and are not included as a monthly benefit when the membership is renewed.


  • How Much Does Live Chat, Live Video and Voice Chat Cost?

    To use Chat, Live Video and Voice Chat, please first login to our site using your username and password. If you don’t have one, you can register on our site absolutely free here. If you have forgotten your password, please click on the link "Forgot Password" located on this page.

    Once logged in, you will see "Ladies Online" menu item on the left side under "Ladies Gallery" section of the menu. Click on "Ladies Online" button to see which ladies are currently logged on.

    If you wish to start a chat session with any one of those ladies, click on the button Chat Icon displayed right below her picture.

    She will receive an invitation from you and a chat window will open for you. Once she accepts your invitation, you will receive a message from her in the chat window.

    If a lady invites you to chat, you will see a popup window showing who would like to chat with you. You can review her profile before accepting a chat session. If you don’t wish to chat with this lady, simply click on “No Thanks” and the lady will be notified.

    If the lady`s web camera is on, there will be a link "Video On" in the chat window. Please click there or click on the blinking camera icon in the ladies gallery to view Live Video.

    To use Voice Chat, please invite the lady member to chat or accept her chat invitation. Once you are in the chat window, you will see a phone icon. The phone icon must be blinking which indicates that the lady member is available to use Voice Chat. Please select the Phone Icon and your Voice Chat session will begin.
    The costs for Live Chat are the following:

    Bronze member - 2 credits/min

    Silver member - 1 credit/min (50% Discount)

    Gold member - 1 credit/min (50% Discount)

    Platinum member - 1 credit/min (50% Discount)


    The costs for Live Video Streaming are the following:

    Bronze member - 2 credits/min

    Silver member - 1 credit/min (50% Discount)

    Gold member - 1 credit/min (50% Discount)

    Platinum member - 1 credit/min (50% Discount)


    The costs for Voice Chat are the following:

    Bronze member - 2 credits/min

    Silver member - 1 credit/min (50% Discount)

    Gold member - 1 credit/min (50% Discount)

    Platinum member - 1 credit/min (50% Discount)

    Diamond member- 1 credit/min (50% Discount)

    When using Voice Chat, you can only communicate with 1 lady member at a time. However, when using Chat and Live Video without Voice Chat, you can communicate with more than one lady simultaneously.

    Additionally, you can use any combination of the services, i.e.

    Voice Chat and Live Video,

    Voice Chat, Live Video and Chat

    Live Video and Chat

    Voice Chat and Chat

    But using any combination of the services will incur a charge simultaneously, meaning that if you use all 3 services at the same time, you will be charged 3 credits per minute (1 credit for chat, 1 credit for Voice Chat and 1 credit for Live Video).


    If you have any technical difficulties, please contact us.







  • What is a chat date?

    Chat date allows you to invite any lady you like to a live chat at a date/time convenient for you. You can find an icon Invite Icon under a lady's photo. For merely 1 credit you can schedule a chat date with any lady on our website. Select a specific date and time. The lady will accept, decline or reschedule your invitation. Once your invitation is accepted, you have a real live chat date with a lady where you can talk to her live and see her live if her web camera is enabled.


  • When I type in Live Chat, it's really slow and some letters get dropped if I type too fast. Can you help?

    Users with Internet Explorer 7.0 browser, Adobe Flash, and Microsoft Windows Vista have been known to experience very slow typing in Live Chat.

    To fix this issue, do the following:

    - Go to My Computer in the Start Menu.

    - In the address bar, type: C:\Windows\System32\macromed\flash

    - You will see a file called FlashUtil9d.exe (or possibly FlashUtil9c.exe; it depends on your version).

    - Double click on the FlashUtil9d.exe file. Follow the installation instructions.

    - Once the installation is complete, restart your computer and log back in.


  • What do the options on the Chat Invitation window mean?

    There are 2 options available to members receiving Chat Invitations. They are:


    1. Chat Now – selecting this option will open a chat session with the member inviting you to chat.

    2. No Thanks– selecting this option will decline and close the chat invitation.



  • Can the Lady Members See Me Using Webcam?

    Sorry, but Live Video is only visible one way, meaning that you can see the lady you`re corresponding with but she can`t see you. Even if you own webcam software, there is no way to connect using our site.


  • How Can I Turn Live Video On and Off?

    If the lady's web camera is on, there will be a link `Video On` in the chat window. Please click there or click on the blinking camera icon in the ladies gallery to view Live Video with the lady you are chatting with.


    To turn off Live Video, please select the Video Off link or close the window completely.


  • I Am Not Receiving Chat Invitations. Can You Help?

    To view the pop up window when being invited to a chat, please enable pop ups from Dream-Marriage.com.


    Internet Explorer Instructions

    1. Go to Internet Explorer

    2. Tools

    3. Pop Up Blocker

    4. Pop Up Blocker Settings

    5. Where it says, Address of Website to Allow, please type www.Dream-Marriage.com.

    6. Select Add

    7. Close


  • When Chatting, I Cant Scroll Down to the Screen Where I Write the Ladies? Can You Help?

    Please check your screen resolution

    Windows XP Instructions
    To confirm, please go to your desktop screen.
    1. Right click on your mouse. Do this anywhere on your desktop screen.
    2. A box will appear. Select `Properties`
    3. A new box will appear. Select the `Settings` tab.
    4. Look to see what your screen resolution is.

    Windows Vista
    1. Select the Start button
    2. Open your Control Panel
    3. Under the Appearance and Personalization section, select the Adjust Screen resolution screen.
    4. Look to see what your screen resolution is.

    The screen resolution may vary from 800x600 to 1400x800. In order to effectively see everything on your computer screen during Chat, you will need to use an appropriate resolution. In other words, it is possible your screen resolution can be too high or too low. For example, if you`re using 800x600, this will enlarge all of the objects on your screen and the overall appearance is duller than using 1024x768 or 800x1200 pixels. Therefore, you may not be able to see all of the objects on your screen during Chat. When using a higher resolution, all of the objects on your screen will be condensed but the images will be sharper and have more clarity.

    If you continue to experience this problem, please contact Customer Service and provide us with the information below to help us effectively resolve this issue.


  • Icebreakers in chat

    Icebreakers in chat are located next to Send Message button. Icebreakers are designed to allow you to pick from the list of conversation starters. It is a great way to introduce yourself and start a conversation with any lady!


  • What Is the Difference Between Video Clips and Live Video?

    The Video Clips of the lady members are prerecorded videos. They cost 20 credits per video and once purchased, each video can be viewed an unlimited number of times for 3 days.

    However, Live Video Streaming (also known as Webcam) enables you to view the lady members while chatting with them via Instant Message. The price 1 credit per minute (for Silver, Gold and Platinum members and 2 credits per minute for Bronze members).


  • How Do I Purchase and View My Ladys Video Clip?

    To purchase video clips, please open the lady's profile. Once opened, there is an icon that looks like an old fashioned camcorder. Please select that icon to view the Introductory videos.

    Once you have purchased your lady's Video Clip, it will be accessible in your account for the next 72 hours. To watch it again, please select the Account Options link located on your home page. Next select the Previously Purchased Introductory Videos link.


  • What are the introductory video costs?

    The costs for introductory video are the following:

    Bronze member - 40 credits

    Silver member - 20 credits (50% Discount)

    Gold member - 20 credits (50% Discount)

    Platinum member - 20 credits (50% Discount)

    Once you purchase the video, you can view it free of charge for 3 days.


  • Help! I Cant View My Video Clip.

    Please be advised that a Flash Player must be installed before viewing the Video Clips. If you do not have a flash player installed, your browser should recognize it and a window or bar should appear with further instructions for downloading a Flash Player. Flash Players are free.

    If you already have the latest version of Adobe Flash Player installed, or if after installing the latest version of Flash Player, you are still experiencing difficulty viewing your ladys Video Clip, please contact us for further assistance.


  • How Long Will It Take to Deliver My Gift?

    Sometimes, gifts are delivered right away. However, that may not always be the case and how long it will take to deliver your gift may depend on several factors. For these reasons, please allow up to 10 days for gift deliveries. As soon as your gift is delivered, we will send you a photo confirmation. If after 10 days, you do not receive a photo confirmation, please contact us.


  • I Have Purchased A Gift Elsewhere for My Lady? How Can I Send It To Her?

    To send a gift to a lady that is not included as a gift option using our service, please request her contact information as this will enable you to send packages to her home address. Please follow these directions to request the contact information from the lady of your choice.


    1. Login

    2. Select the `Account Options` link.

    3. Select the `Request Girl`s Personal Contact Information` link.

    4. Enter the Profile ID of the lady of your choice.

    5. Submit your request.


    Once she approves your request, her contact information will be emailed to you.


    To view the status of your contact request, complete steps 1 and 2 and in the Accounts Option page, select the `View Status of My Contact Information Requests` link.


    Once you have the lady's home address, you will be able to mail your gift to her directly. Please be advised that courier service is very slow. Therefore, please allow up to 30 days for mail deliveries.


  • Can You Guarantee that the Gift I Purchased Will Be Delivered?

    Unfortunately, we can not guarantee gift deliveries. Or in other words, we can not guarantee whether or not the lady will receive her gift. If for any reason we can not contact the lady for a gift delivery, than the gift purchase is eventually cancelled and the credits spent for the gift is returned to your account.



  • How can I get a lady's contact information if our relationship is serious?

    To be eligible to request contact information from the lady members, Silver, Gold or Platinum members who have retained the paid membership for 3 consecutive months or more must have at least acquired 600 credits per lady to obtain contact information.


    Silver, Gold or Platinum members who have been paid members less than 3 consecutive months need to acquire 950 credits per lady to request contact information.


    Once you are eligible to receive a lady's contact information, if you live in the USA, you need to complete a disclosure statement located on the Account Options page, required by International Marriage Broker Regulation Act. A translated copy of this form will then need to be signed by your lady. For members who reside in countries other than the USA, the request goes straight to the lady for her decision on the release of her personal information.


    For members living in the United States, there will be an administrative fee of 100 credits for this paperwork performed by our independent local representative. For members living in all other countries, the fee will be 60 credits. The fee will be deducted from your account when you submit a request for contact information.


  • I'm Qualified, how can I get a lady's contact information?

    Once you are a qualified to receive lady's contact information, please:


    1. Login

    2. Select the `Account Options` link.

    3. Select the `Request Girl`s Personal Contact Information` link.

    4. Enter the Profile ID of the lady of your choice.

    5. Submit your request.


    Once she approves your request, her contact information will be emailed to you. To view the status of your contact request, complete steps 1 and 2 and in the Accounts Option page, select the `View Status of My Contact Information Requests` link.


  • I Can't Reach the Lady With the Phone Number You Have Given Me. Can You Help?

    To be on the safe side, let's first check and make sure you are dialing her number correctly. To verify, please use this site, http://www.howtocallabroad.com.


    Ok, now that you have checked that you are dialing the correct country codes, etc., please be advised that prepaid mobile phone service is the only available cell phone service in Russia/Ukraine. Therefore, there are several possibilities why you`ve been unsuccessful when attempting to reach her. For example, she may not have been able to buy another prepaid card or she may have turned off her phone.


    Also, since the coverage is not as good in Russia/Ukraine, when you attempted to contact her, she could have easily been in an area where calls can`t go through.


    For these reasons, we advise that you contact her via email or Chat and arrange a time that would be good for a phone conversation. Also, please keep in mind that because of the language barrier, it`s a big deal for the majority of our female members to receive phone calls from the guys. So scheduling a time to talk with her is a good way to allow her to prepare herself and find a quiet place so she can concentrate on the conversation.


    If after you guys have scheduled a phone date and you still have problems contacting her, please contact us for further assistance.


  • My Contact Info Request Is Pending. When Will I Receive My Lady's Phone Number?

    Now that you have requested your lady's contact information, it will remain pending until your lady approves or declines your request. The lady member must approve your request directly from her account. We recommend contacting her and suggesting she contact a representative with her local agency for further assistance. Perhaps this may help speed up your request.


    Unfortunately, there isn`t a specific time frame for receiving contact information from ladies because when you receive their contact information depends on when they will be available to approve your request.


  • What Information Is Included When Receiving A Lady's Contact Information?

    Contact information includes the lady`s full name, telephone number and home address. Because internet in Russia and Ukraine is severely expensive, the majority of our lady members do not have internet service. Therefore and unfortunately, email addresses are not included. However, once you receive a lady's contact information and believe she does have a personal email address, please contact us for assistance with obtaining her email address.


  • The Lady Approved My Request But I Didn't Receive Her Contact Information. Can You Help?

    Please be assured that contact information details are automatically emailed once the lady approves the contact information request. However, to have this information emailed to your address once more, please follow the instructions below:


    1. Login

    2. Select the `Account Options` link

    3. Select the `Request Lady`s Contact Information Link`

    4. Select the `Resend` link.


    The contact information will then be immediately forwarded to your email address. If after you select the "Request Lady's Contact Information Link" you still do not receive an email from us, please contact Customer Service for further assistance.


  • How do I use "Favorites" feature?

    You can convey interest in a lady by adding her to your Favorites folder. To add a lady to your Favorites folder, click the “Add to Favorites” button located at the top and the bottom of her profile. When you do so, she will receive a notification that she has an Admirer and your profile will be listed in her Admirers folder each time she logs in.


  • What is an admirer?

    Admirer Notice represents an interest of a particular lady in you. When a lady selects you as an Admirer, it means that the lady is interested in you and has added you to her Favorites folder. Likewise, when you add a lady to your Favorites folder, your profile will show in her Admirers folder each time she logs in.


  • What Is A Match?

    A Match is when both you and the lady are in one another`s Favorites Folders. Therefore, you both have expressed interest in one another and therefore, you`re a match.


  • Does Dream Marriage Sponsor Travel Tours?

    Well… the short answer is…. No.

    We do not provide a travel tour service. However, we won’t leave you out in the cold when you’re ready to visit your lady. Rather, we recommend you use the travel tour services provided by your lady’s local dating agency and they will be able to assist you further with preparing for your trip. To get in contact with our local representatives in your lady’s local dating agency, please first request her contact information. When she approves your request, please visit Apartments in Ukraine to arrange travel accommodations.


  • Should I Make Travel Arrangements with Dream Marriage? Why or Why Not?

    Firstly, please be advised that we do not have a Travel Tour service. Neither do we schedule or make travel arrangements for our members. However, to assist with your travel plans, we recommend you contact the local agency of the lady or ladies you would like to meet.

    Why?
    1. Well, unless you can communicate in Russian fluently, you might find it a god-send to have someone assist you with translation.
    2. If you're going alone, it will be a good idea to inform the lady's or ladies local agency(ies) of your arrival. This way, if you need any assistance at all, or if anything doesnt go as expected, you will have the phone number and address of the local dating agency and can receive immediate assistance.
    3. If you need a driver, apartment accommodations, assistance with translation, etc., you will have an advocate who will be able to help recommend reputable services or places.

    For these reasons, before you make that trip, we highly recommend you request a Travel Tour at Apartments in Ukraine. However, if you prefer not to purchase a Travel Tour, please contact us and we'll be happy to get you in touch with the local agency, if for no other reason than having peace of mind knowing that you have someone to call if things dont go as expected.


  • How Can I Meet the Lady Members?

    To meet with a lady (or ladies) you are corresponding with, please first request her contact information (by selecting the Account Options link once you log in).

    Once your lady approves your request and you receive her contact information, please contact Customer Service and we'll be sure to get you in touch with our local representative. Our local representative will be able to assist you with travel questions and preparations.

    Additionally, you can also get in touch with our local representatives to meet the lady you have been corresponding with through ordering an apartment at Apartments in Ukraine: http://www.apartmentsinukraine.dream-marriage.com/.

    You`ll be able to view pictures of the apartment rentals and can also schedule the services of an interpreter or driver, if needed.


  • How Long Should I Wait Before Going to Ukraine?

    There is not really a set time or average amount of time recommended for members to communicate online before meeting in person. There are many varying factors that come into play that determines when it is appropriate for each member to make that trip. We do recommend establishing a good relationship with the lady or ladies you are traveling to meet as this does ensure greater success once you visit the lady (or ladies) in person. However, how quickly or long that takes truly depends on you and the lady or ladies you`re corresponding with.


  • How Much Will Traveling to the Former USSR Cost Me?

    Traveling costs depends on a lot of factors including time of travel, length of stay, the city you decide to visit, level of accommodations, etc. To view specific prices, please visit Apartments in Ukraine.

    You'll be able to view pictures of the apartment rentals and can also schedule the services of an interpreter or driver, if needed.


  • Will I Need A Visa Before I Make that Trip?

    US citizens do not need a visa to visit Ukraine but may need one to visit Russia. Information for obtaining traveling Visa`s for US citizens can be found at this site: http://www.travel.state.gov/visa/visa_1750.html.

    For all international members, we recommend checking out the following link to obtain more information regarding how to acquire a visa: http://www.gotorussia.com.


  • Can My Lady Visit Me First?

    While we do understand the convenience in having your lady visit you first, we strongly advise against making arrangements to do so. Please be advised that in order for the lady members to visit the US, they will need a letter of invitation from the country where they are purposing to visit, they will need proof of correspondence of whom they are going to visit, among other immigration requirements. If the lady members do not have this information ready and available when they are at the immigration offices to obtain their Visa, their application is denied and they are ineligible to reapply for up to 6 months.

    In addition, many of the lady members do not have the funds required to make the trip. Therefore, even if she is able to obtain her Visa, she may not be able to pay for the plane ticket and hotel expenses. We do not encourage our male members to wire money to the lady members for these expenses (this is a big international scam) and members who do wire money overseas are certainly taking a serious risk.

    However, Ukraine has more of an open door policy and doesnt require US citizens to obtain a Visa. This is why we encourage our male members to visit Ukraine as opposed to the lady members visiting the US.


  • Is It Safe to Visit Ukraine?

    Please be advised that many people worldwide travel to Ukraine and many people find that visiting Ukraine is convenient. However, just as when traveling through any country, precautions must be taken.

    We recommend requesting travel assistance from the local dating agency of the lady and/or ladies you are planning to meet as they will be able to provide a driver if needed. They will also be able to recommend translations services and will be of assistance with recommending apartments that will be suitable during your stay. Please visit our homepage to make your travel arrangements.


  • I Would Rather Skip All of the Online Dating Stuff and Just Go to Ukraine Now to Meet Her.

    Well, it certainly is possible to visit the Former USSR whenever you choose. However, we strongly caution against going to Ukraine or Russia, or any foreign country for that matter, without proper preparation. We’re sure that whenever you do make that trip, you want to have a good time and you want things to go smoothly. However, being in a foreign country alone where you don’t understand the language can be a risky situation. So here are a few questions you may want to ask yourself before jumping on a plane.

    1. Do I understand the language and am I familiar with the city where I am going well enough to get around once I arrive?

    It can be very difficult if you don’t know the language where you are visiting without others to support you. And unless you have visited before and are comfortable with the city where you are traveling, you are entering into unchartered territory alone. For some, that may be fine. But… is it really worth the risk of traveling and perhaps not getting the desired results of what it is you’re looking for?

    2. Will I need assistance with finding a hotel and room accommodations?

    If you have found a way to make your own arrangements that are suitable, congrats! However, if you need assistance during your stay, will you have a local contact who speaks your language that will be able to assist you? If not, you want to make sure you do have a local contact who can iron things out if things don’t go as smoothly as expected.

    3. Is the lady, or ladies, I am flying out to see really interested in meeting with me?

    The major goal with online dating, and any other kind of dating, is to create an interest and to keep the interest going. Usually the person who you can vibe with best, and who best vibes with you, is the person you end up having a long term relationship with. And so, online dating has similar rules. For example, the chances of getting a date with a lady you spoke to for 5 minutes in a bar versus a lady you spoke with for 2 hours whom you've met through a mutual friend greatly vary. In other words, if you are determined to make that trip without first establishing some interest with the ladies you are planning to meet, unfortunately, you may very well end up having a disappointing trip. Here’s why! You are going to make a very expensive and time consuming venture, therefore, you are expecting great results. However, the ladies don’t know you from Adam. And if they have to work, or if they have other pressing matters, if they can’t find a friend who will accompany them (chances are, she will NOT meet you alone because it is risky on her part as well to meet with you), then she just might break the date (as would a woman anywhere else in the world). The bottom line is that this is dating, and it has to be important for the lady members to meet with you. So please make sure you plan wisely so that you will be absolutely sure to have a fulfilling trip.

    The great news is that we can help with your travel accommodations at Apartments in Ukraine. By selecting an apartment rental, you'll be able to get in touch with our local representative of the agency who listed the apartment. You'll be able to meet the ladies in that local agency and begin to build a relationship immediately in person.


  • Why should I rent an apartment instead of a hotel?

    Short term apartment rental is highly affordable while the high cost of staying in a hotel can make travel abroad cost prohibitive. Privacy is another attractive feature of apartment rental that many people see as an advantage over staying in a hotel.


  • How can I reserve an apartment?

    On our homepage, select the criteria that you have for your apartment from the left-side menu. Choose your city, apartment size and travel dates. You can also sort the prices, either from low to high or high to low. The apartments that match your criteria will show up, and then you may select an apartment for your stay.

    On the next page you may select additional apartment amenities, such as a shuttle ride to/from the airport and you may also schedule the services of an interpreter. After that you can input your credit card information and reserve your apartment.

    In order for the apartment to be reserved by you it needs to be fully paid for. This can be done at the time of apartment selection. A valid credit card will reserve the apartment for you.

    After your credit card clears you will receive a link to a form that you must fill out and return with a valid picture ID. This form and your proof of ID must be returned within 48 hours of booking your apartment. If it isn’t returned within that time span your reservation will be forfeited.


  • I don't have a scanner... So how do I submit the form and photo ID to you?

    If you don't have a scanner and can't email the form with your photo ID, please fax them to (360) 326-1586.

    If you do not have access to a fax machine, please mail it in.

    Dream Marriage
    9120 Double Diamond Parkway Ste #3988
    Reno, NV 89521

    And if you need to mail in the form with the photo ID, please contact us and we will hold your reservation longer than 48 hours.


  • What is your cancellation policy?

    For stays of 1-5 nights:
    Canceling your reservation between 1 and 7 days prior to your arrival will be subject to a cancellation charge equal to one night’s stay.

    For stays of 5-7 nights:
    Canceling your reservation between 1 and 7 days prior to arrival will be subject to a cancellation charge equal to two nights stay.

    For stays of over 7 nights:
    Canceling your reservation between 1 and 7 days prior to arrival will be subject to a cancellation charge equal to three nights stay.

    If you cancel your reservation more than 7 days in advance you will receive a full refund.

    In all cases, canceling your reservation on the day of your arrival will result in a forfeiture of your entire rental payment and other reserved services (transfers, interpreter costs, etc.)

    Note: We do not guarantee the unit until the apartment is paid in full. Until the payment is received, the apartment may be reserved by another person.


  • What if I need to change my reservation dates?

    If you give us notice at least 20 days in advance and your apartment rental schedule allows your dates to be moved, your reservation can be moved without any penalty. If you give less than 20 days notice or the original apartment does not allow your dates to be moved due to schedule conflict (in which case we will have to propose another apartment for you) the penalty is a one night fee.


  • What is check-in / check-out time?

    Check-in time is 2 pm. Check-out time is 12 pm. If you wish to check-in before 2 pm, please let us know in advance and we will try to meet your needs if the apartment rental schedule allows. If you need to check-out after 12 pm it is possible for an additional fee (usually half-a-days rent). Early check-in and late check-out are charged at the rate of 50% of the daily price of the apartment.


  • How do I check-out of my apartment?

    Our representative will come to your apartment right before the check-out time and will examine the apartment just to make sure nothing has been damaged (if there are damages, you are responsible for the costs of the damage). Once the brief inspection has been completed, our representative will retrieve the key from you. If you need a space for storing luggage after check-out, or if you need further accommodations, please inform our local representative so that arrangements can be made enabling you to possibly check out on your own and bring the key with you to the agency office before returning home.


  • Can I get a refund if my visit doesn’t go as expected?

    Unfortunately, no. We understand that sometimes a planned visit doesn’t turn out as anticipated. In which case, we do not offer refunds. The same non refund policy applies to transfer and interpreter services.

    However, we at Dream Marriage really do want to see you have a wonderful and productive visit to Ukraine! Sometimes, careful planning and communication may hold the key to success when visiting the lady members. To help make the most out of your visit to Ukraine, we've written some very useful tips that you can review here.


  • What is the Member Rewards Program?

    The Member Rewards Program enables our members to earn redeemable points with each credit package purchased with us. Once earned, points can be redeemed for credits and used for sending letters, chatting, sending gifts and more.

    For every 1000 credits purchased, 10 points are earned.


  • How Does the Member Rewards Program Work?

    With the Members Reward Program, points are earned with each credit purchase. For every 1000 credits purchased, 10 points are earned.

    Once you've earned 10 points, they can be redeemed for credits. 1 point is worth 1 credit. Points will begin to be earned on all credit purchases once you are enrolled. Points are NOT earned on all prior purchases before enrollment.

    All members who have purchased 2000 or more credits are eligible to enroll in the Member Rewards Program. To enroll for the Member Rewards Program, please:
    1. Login to your Dream Marriage account.
    2. Select the Member Rewards Program link found in your Account Options page.
    3. The enrollment process requires that a valid and current, government issued photo ID is uploaded with us. All applicants who do not submit a valid, current, government issued photo ID will not be approved for the Member Rewards Program.

    To redeem earned points and to review your Member Rewards status, select the Member Rewards Program link found in your Account Options page.


  • Why Was My Enrollment Denied?

    We're sorry that your application for the Member Rewards Program has been denied and would like to help with getting your application reviewed and approved as soon as possible.

    In order for us to approve your Member Rewards Program enrollment, we do need a valid, current photo ID on file. When attempting to enroll:
    1. Did you submit a valid and current ID?
    2. Was your photo ID a government issued ID?
    3. Was your ID legible?

    So that we can re-review your application and approve your enrollment, and so that you can start earning points and enjoy savings, please send a scanned copy of your photo ID to customerservice@dream-marriage.com.

    If you cannot send a scanned copy, please fax to Customer Service at (360) 326-1586.


  • What Is the Serious Daters Program?

    Become a Serious Dater to show the ladies that you are... well - a Serious Dater.

    Serious daters are members who are sincere about finding the right lady and developing relationships!

    When becoming a Serious Dater,

    *Your profile will be displayed first in the gallery and chat.

    *Your profile will be displayed to all of the lady members in a catalog.

    *Your profile will be distinguished with our 100% authentic Serious Dater badge.

    For just $9.99 monthly, you can set yourself apart from your competition in becoming a Serious Dater today!


  • How Do I Become A Serious Dater?

    To upgrade your membership and become a Serious Dater:

    1. Select the Account Options link once you log in

    2. Select the Serious Dater link

    3. Complete the order information

    4. Select the Make Me A Serious Dater button.


  • Where can I get help with immigration issues?

    We are working on setting a large part of our operations to help customers with this matter. The best thing you can do is to hire an experienced immigration attorney. You can possibly do it yourself. One of the most resourceful Internet resources is the INS web site.

    In the nearest future we plan to help you to solve your immigration filing issues.


  • How Can I Edit My Profile?

    To edit your profile:

    1. Login

    2. Select the "Account Options" link

    3. Select the "Edit My Profile" link

    4. Edit or update your information

    5. Select the "Submit" button


  • I Edited My Profile But Don't See the Changes Have Been Updated. Why?

    When making changes to your profile, your profile will be reviewed by our administrative personnel for approval. All changes in the profiles must be reviewed by the administrator before the changes are permanently posted to your profile. Please allow 24-48 hours before changes are approved and once your profile is approved, the changes will be available for the lady members to see. Additionally, you will also be able to edit your profile once more once it is approved.


  • How Do I Add Photos to My Profile? Change Photos?

    To add photos:

    1. Login.

    2. On your homepage, select the "Account Options" link.

    3. Select the "Add/Change My Photos" link.

    4. Select the "Browse" button. A new window will appear and you will need to locate where photos are in your computer.

    5. Once you have chosen which photo you prefer to use, select the "Upload" button.


    To change your primary photo, please select the Account Options link on your home page. Next, click on Add/Edit Photos. If you have a second photo, click on Switch Photos. If you don`t have a second photo, attach it first and then click on Switch. Now you can either keep your primary photo as a second photo or delete it.


    Once your photos have been uploaded to your profile, please allow approximately 24-48 hours for administrator approval. Your photo must be in .jpg or .gif format and must be 2 MB or smaller. Additionally, please make sure you are the only person depicted in the photos.


  • The Ladies Have 5 Photos in Their Profiles. How Come I Can Only Upload 2 Photos?

    2 photos are allowed for the mens profiles as opposed to the 5 photos allowed for the ladies profiles for technical reasons. Because the lady members profile photos are professional, they are not changed very often. However, because the male profiles are changed more often, allowing more photos will lead to increased overload. Therefore, it is necessary to minimize the number of photos allowed for the male profiles.


  • How Do I Know How Many Introductory and Follow Up Emails I Have Left to Use?

    To view how many free Introductory and Follow Up emails are remaining in your account, please:


    1. Login

    2. Select the "Account Options" link

    3. Select the "View Log of My Introductory and Follow-up Letters" link.


    Please be advised that this information will refresh every 30 days once your membership renews. Therefore, you will only see the Intros and Follow Up letters written in your billing cycle. Please use your Outbox to view messages not included in the Introductory and Follow Up log.


  • What Are Email Notifications?

    Email notifications are a daily update sent to our members each day informing them of all the new emails from the lady members that have arrived in that day. They arrive around 12:30 AM Pacific Standard time.


  • How Do I Disable My Email Notifications?

    To disable your email notifications:

    1. Log in to www.dream-marriage.com

    2. Select the `Account Options` Link

    3. Select the `Disable email notifications about new messages` link.

    The same steps are used to enable email notifications.


  • How Do I Enable Email Notifications?

    To enable your email notifications:

    1. Log in to www.dream-marriage.com

    2. Select the `Account Options` Link

    3. Select the `Enable email notifications about new messages` link.

    The same steps are used to disable email notifications.


  • I Can't Login. I've Forgotten My Username or Password. Can You Help?

    To retrieve your password, please go to www.dream-marriage.com and input your username. Next, select the `Forgot My Password` link. Follow the instructions and your password will be sent to the email address included in your profile.


    Log in tips:

    1. Use Internet Explorer 6.0 or better or Firefox 2.0 or better.

    2. Delete cookies in your browser before logging in.

    3. Make sure your Caps lock key is turned off.

    4. If you`re using a laptop, please make sure your Caps lock and Numbers lock key is turned off.

    4. Type User ID and Password with no spaces in the beginning or end.

    5. Your username and password is case sensitive. Make sure you type your User ID and Password exactly as they appear.



  • How Do I Access My Free Mail?

    To view the free mail posted on your account, please follow the instructions listed below:

    1. Log in

    2. Select the `Free Mail` link.

    3. Select the messages in your account.

    Please be advised that these messages are sent from Dream Marriage Corporate office and are not free mail to use to correspond with the ladies.


  • How Do I Change My Email Subscription Preferences?

    To access Email Preferences, please go to your Account Options -> Email Preferences. From there you will be able to choose your subscription settings for new messages, new ladies, favorites, new videos added and birthday notifications. You will be able to subscribe to them daily, weekly, biweekly, monthly or choose to stop emails.

    By default, we will send email notifications at specific times and intervals. We recommend that you adjust individual email settings, however, if you wish to apply the same change to all emails, you can do so by clicking the link "Change All".


  • Do You Provide Background Checks for the Lady Members?

    We used to provide background checks before the ladies profiles were confirmed. Because most of the ladies now have confirmed profiles, meaning our local representative has personally interviewed the ladies and confirmed their identity using either background checks, address verification, passport, etc., we no longer need to provide this service. You can confirm whether or not the lady you`re interested in has a confirmed profile when you select her profile. The Confirmed icon will appear at the top of the screen.


  • Do You Provide English Lessons?

    Sorry, but we do not provide English lessons at this time. However, we also understand the need to have a lady you`re considering to marry to take English lessons.Therefore, you are able to do so at your discretion.


    In the event that you really would like to provide English lessons for a lady you have been corresponding with, we first suggest requesting her contact information as this will also enable you to get in contact with her local agency. Once you receive her contact information, please contact us and we will get you in touch with her local agency which may be able to assist you further in providing English lessons. However, it is not guaranteed that the local agencies do provide this service.


    Please do not send the lady member money to schedule her own English lessons, as we do not advise giving money to anyone overseas whom you`ve never met in person, even if it is one of our lady members.


  • Do You Provide Matchmaking Services?

    Sorry, but we do not provide matchmaking services. We`re strictly an online dating agency and our services are designed for members to get to know each other before meeting. Our services include providing a forum for members to develop a successful relationship including the use of email messages, Chat and Live Video. We find that when members invest the time to correspond with one another and a genuine interest evolves, that a successful meeting occurs almost 100% of the time.


  • Do You Provide Phone Introductions? Phone Interpretations?

    Sorry, but we are not currently providing Phone Introduction services. However, we are seriously considering adding this service in the near future. For now, if you wish to call a lady please request her contact information.


    To request contact information, please:

    1. Login

    2. Select the `Account Options` link.

    3. Select the `Request Girl`s Personal Contact Information` link.

    4. Enter the Profile ID of the lady of your choice.

    5. Submit your request.


    Once she approves your request, her contact information will be emailed to you.


    To view the status of your contact request, complete steps 1 and 2 and in the Accounts Option page, select the `View Status of My Contact Information Requests` link.


    Once you receive the lady`s contact information, please request a Travel Tour by also using the Account Options link. Please be assured that it is not required that you purchase a travel tour, however this will get you in contact with the lady`s local agency. When you speak to our local representative, they may be able to further assist you with phone interpretation services.


  • How Do I Submit A Testimonial?

    Firstly, we are happy that you are satisfied with our services. To submit a testimonial, please:

    1. Log in to www.dream-marriage.com

    2. Select the 'Share Your Success' link located on your homepage.


  • Where Are My Daily Notification Emails from DM?

    You should be receiving one email notification per day including all new letters for the day. It arrives around 12:30 AM Pacific Standard time.


    To enable your email notifications:


    1. Log in to www.dream-marriage.com

    2. Select the `Account Options` Link

    3. Select the `Enable email notifications about new messages` link.


    The same steps are used to disable email notifications.


  • The Emails I Receive from Dream Marriage Are Coded in HTML. Can You Help?

    The reason you`re receiving emails from us in HTML code is because your email server does not use HTML code to properly code HTML files.


    Free email servers that use HTML code are Hotmail, Google, Yahoo, MSN, etc. To receive our messages, we suggest updating your profile with a different email address from one of the abovementioned providers.


    However, a copy of the emails we have sent you can be found in your Free Mail. To view the free mail posted on your account, please follow the instructions listed below:

    1. Log in

    2. Select the `Free Mail` link.

    3. Select the messages in your account.


    Please be advised that these messages are sent from Dream Marriage Corporate office and are not free mail to use to correspond with the ladies.


  • Understanding the Level of English

    The level of English indicates the lady's ability to communicate in English. It includes both spoken and written English. Below is a helpful chart explaining your lady's ability to communicate in English.


    Please be advised that the profiles are uploaded by different local agencies. Some of the agencies use the Beginner, Intermediate, Fluent, Expert and other agencies use the Basic, Good, and Excellent method when describing language proficiency.


    We are going to match both methods side by side, if this helps.


    Beginner = Basic

    Used for ladies who have little to no English speaking or writing skills.


    Intermediate = Basic

    Used for ladies who have intermediate skills in speaking and writing English.


    Fluent = Good

    Used for ladies who can speak and write English fluently.


    Expert = Excellent

    Used for ladies that are not only fluent in speaking English, but have advanced command of the English language.


    Please do not be discouraged with somebody's level because most of our ladies are very smart, hence, they need much less time to learn the language. Try to always give a lady a chance to make it work.


  • Why Are Your Lady Members on Different Sites?

    Both our male and female members have the liberty of joining more than one dating site. Because the women on our site are looking to find a relationship with a man, some of them are members of several Russian online dating agencies. As you may be able to imagine, using the services of several agencies will increase their chances of finding someone.


  • What is the Time Zone in Russia?

    There are 11 time zones in Russia and the Ukraine. The best way to determine the exact time difference is to search by city. A good website to use is www.worldtimeserver.com.


  • Can We Send Money to a Lady Member?

    Ok so things are going great with your Russian lady and you're hoping she's the one for you... Until she either directly or indirectly asks you for money. And you want to help her because you want to make her happy or you want to fix whatever problem she said she is having. But you can't get rid of that nagging feeling telling you that you are about to get scammed.

    Sounds familiar?

    Well, please allow us to be of assistance. Please guys, above all else, do not send money to people overseas whom you have never met. Things are not so different in Russia than in your country that it is customary to ask for money from strangers living halfway across the world. In other words, the "girl in distress routine" is a common scam tactic used by scammers and gold diggers worldwide. We're not saying that if your girl asks you for money, that it is guaranteed she is a scammer and you're her next victim. What we are saying is now that you know that the "girl in distress" routine is a common scam tactic, be cautious and wary... and be smart. Oh, and be safe. Please do not send any money.

    But, if you're confident in sending money, please be advised that you are sending this money at your own risk. Dream Marriage does not hold any responsibility for such transactions made of your own volition. Hopefully all will go well with your relationship and you both will end up married. But if unfortunately, things go sour, it would've overall had been better never to send any money.

    There are also members who volunteer and insist on sending a lady money (and she didn’t do anything to engage the offer). In these situations, please be advised that if the relationship doesn't work out, this doesn't make the lady member a scammer. In these situations, if everything would have worked out the way our male members have anticipated, there would be no regrets.

    Oftentimes, when things don’t work out and there is money involved, we see our membrs getting upset and demanding Dream Marriage refund their money… or remove the girl from our site… or both. And when we find no fault with the girl (because our male member voluntarily offered to pay for a new laptop – or send a monthly amount to pay for internet – or send expensive gifts) we therefore can’t oblige the wishes of our male members. And then, we are viewed in the eyes of our members as the bad guys.

    In other words, a woman is a scammer only if she is using our site for ulterior motives. But a lady member isn’t a scammer if the relationship just doesn’t work out, even if there is money involved. So once again, it is just better not to send any money, regardless of the circumstance. Nevertheless, for our members that are willing to chance it, please don’t expect Dream Marriage to be liable or responsible for a wired money transaction made outside of our site. Please don't expect Dream Marriage to reimburse the money wired in the event you change your mind. We can’t be liable in such cases.

    Lastly, in the event your lady friend asks you for money, please REPORT IT TO US! If you don’t tell us, we won’t know anything about this and we will be powerless to take action and make things right. Please keep in mind that the lady members, like yourselves, are individuals who make their own decisions. We have no way of knowing what is in our member’s heads. Therefore, we can only do our due diligence to ensure that the lady you are communicating with is the lady you see in her profile. We do our due diligence to ensure that the information you see in your Russian lady’s profile is correct. This includes verifying her identity via passport and interview.

    And if you’re in a “situation” (meaning your lady has asked you for funds) and you haven’t told us yet, please don’t assume that we have participated in the scam and have turned a blind eye. We can help, so please contact us and give us the opportunity to make things right.


  • I Am Experiencing a Tech Difficulty On Your Site.

    To help you solve this issue, please contact Customer Service with the following information:

    Your Operating System:
    (e.g. Windows XP, Windows ME, etc.)

    Amount of RAM:
    (e.g. 1GB RAM, 256MB RAM, etc.)

    Connection type:
    (e.g. dial-up, cable, satellite, etc.)

    Internet Service Provider:
    (e.g. AOL, Verizon, etc.)

    Your Browser:
    (e.g. Internet Explorer 6.0, Firefox 2.0, etc.)

    Flash Player version:
    (e.g. Adobe Flash Player 9.0, etc.)

    Toolbars in use:
    (e.g. Google Toolbar, Yahoo Toolbar, etc.)

    Please also include a detailed account of the error you are experiencing... It would also be helpful if you copy and paste the exact error message you're receiving, if any.


  • When Chatting, I Cant Scroll Down to the Screen Where I Write the Ladies? Can You Help?

    Please check your screen resolution?

    Windows XP Instructions
    To confirm, please go to your desktop screen.
    1. Right click on your mouse. Do this anywhere on your desktop screen.
    2. A box will appear. Select `Properties`
    3. A new box will appear. Select the `Settings` tab.
    4. Look to see what your screen resolution is.

    Windows Vista
    1. Select the Start button
    2. Open your Control Panel
    3. Under the Appearance and Personalization section, select the Adjust Screen resolution screen.
    4. Look to see what your screen resolution is.

    The screen resolution may vary from 800x600 to 1400x800. In order to effectively see everything on your computer screen during Chat, you will need to use an appropriate resolution. In other words, it is possible your screen resolution can be too high or too low. For example, if you`re using 800x600, this will enlarge all of the objects on your screen and the overall appearance is duller than using 1024x768 or 800x1200 pixels. Therefore, you may not be able to see all of the objects on your screen during Chat. When using a higher resolution, all of the objects on your screen will be condensed but the images will be sharper and have more clarity.

    If you continue to experience this problem, please contact Customer Service and provide us with the information below to help us effectively resolve this issue.

    Your Operating System:
    (e.g. Windows XP, Windows ME, etc.)

    Amount of RAM:
    (e.g. 1GB RAM, 256MB RAM, etc.)

    Connection type:
    (e.g. dial-up, cable, satellite, etc.)

    Internet Service Provider:
    (e.g. AOL, Verizon, etc.)

    Your Browser:
    (e.g. Internet Explorer 6.0, Firefox 2.0, etc.)

    Flash Player version:
    (e.g. Adobe Flash Player 9.0, etc.)

    Toolbars in use:
    (e.g. Google Toolbar, Yahoo Toolbar, etc.)


  • When I type in Live Chat, it's really slow and some letters get dropped if I type too fast. Can you help?

    Users with Internet Explorer 7.0 browser, Adobe Flash, and Microsoft Windows Vista have been known to experience very slow typing in Live Chat.

    To fix this issue, do the following:

    - Go to My Computer in the Start Menu.

    - In the address bar, type: C:\Windows\System32\macromed\flash

    - You will see a file called FlashUtil9d.exe (or possibly FlashUtil9c.exe; it depends on your version).

    - Double click on the FlashUtil9d.exe file. Follow the installation instructions.

    - Once the installation is complete, restart your computer and log back in.


  • How do I contact Dream Marriage?

    Please contact Customer Service with all of your inquiries by using this form.

    Also, our corporate office information is as follows:

    Dream Marriage
    9120 Double Diamond Parkway Ste #3988
    Reno, NV 89521
    1-888-989-4889 Corporate Office
    1-877-989-4595 Billing


  • How does Dream Marriage differ from other competitors?

    We have a core set of qualities and beliefs that separates us from others. They are:

    Quality - making every step our personal and foremost responsibility

    Variety - we simply offer more services than any other competitor

    Personal Approach - helping every client as if he or she were our best friend

    Cost Effectiveness - the lowest possible cost for the client


  • What Is A Scammer?

    A scammer is any member, whether male or female, who intentionally uses our site for ulterior purposes. A scammer has no intention of engaging in a meaningful relationship with the other members on our site. In short, a scammer is a deceiver and only communicates with the other members to fulfill some other need. Unfortunately this need is usually some type of personal and/or financial gain.


  • Are You For Real?

    We can assure you that our company is legitimate and our operation is real, meaning that our female members have real intentions of finding someone and using an online dating agency is a new and exciting way to instantly meet potential matches.


    The main part of our effort to provide the best service to our clients is our Anti-Scam Protection policy. To help protect our clients against fraud and dishonesty, our agency introduced the Confirmed Profile feature for our ladies. When you see a Confirmed Profile icon on the lady's profile, it means that the local agency in the Former USSR verified the identity of that particular lady.


    Our lady member’s profiles are not confirmed unless our agency representative personally has spoken with the lady member and verified her passport and background. Local agencies make sure that there are no bogus profiles, that the lady you see in the profile pictures is the lady you are actually corresponding with, and that she is single and interested in meeting a man through our site.


    Local agencies we work with follow strict rules in verifying the identities of our ladies, and they face even stricter penalties for not following those rules. At any given moment our administrative team has a right to contact any woman registered on our site to confirm that she is a legitimate member. Additionally, you have the option to use any of the various technology features included on our website to verify the lady member’s identities. These features include Chat, Live Video, and Video Clips. Also when purchasing a gift for a lady member, a photo is taken of her receiving your gift which also helps to confirm that the lady you are corresponding with is none other than the lady you see in her profile.


    Our female members are not compensated in any way to talk to male members and we do not hire any models to pretend to be interested. There are no incentives for ladies to send letters, participate in chats, etc. Our ladies are absolutely not allowed to ask for money or gifts. In short, we do not tolerate members to use our site for ulterior motives other than what our site is intended for, and that is to correspond with other members in hopes of developing a successful relationship.


    Although we can confirm the identity of our lady members, unfortunately, the true intent of an individual sometimes can`t always be discovered. We guarantee that we DO NOT tolerate scam activity, neither do we tolerate scammers. But we cannot guarantee the true motive of every individual, male and female on our site. No one can guarantee intent of any other individual. Therefore, we take full responsibility for what takes place on our site and we take full responsibility for our clients. Therefore, in the very unfortunate event you believe you have encountered an experience with a member who was not genuine, please let us know and we will be more than happy to look into the matter for you. If it is confirmed that the lady is a scammer, please be assured that her profile will be removed from our database immediately.


    However, please keep in mind that in online dating, especially when communicating with women from a different country who speaks a different language than you, there can be some honest misunderstandings. In which case, and in order to develop a sincere and trusting relationship, it is necessary to ask your lady questions when in doubt. In other words, in the event there is a possible misunderstanding, we highly recommend attempting to resolve the mix-up with your lady before finalizing any conclusions.


    With all that said, you can rest assured that we are here to help you in any way we can. Your satisfaction is our best reward, and by reading our testimonials you can see for yourself that we are very successful in our job… and that is helping people to find each other and create strong and warm relationships.


  • Are the Letters I Have Received Real?

    Please be advised that many of our female members speak limited English and require the aid of an interpreter to chat, send emails, etc. Additionally, both our female and male members have been known to use general letters or templates they have personally written as Introductory and/or second response letters. This is done because our members find that when writing to so many people, usually they are repeating themselves frequently, so a template is used and personalized as needed. Once you choose a lady to start corresponding with, you will no longer receive generic letters.


    Hope you don`t mind if we offer a bit of advice. A very important detail to remember throughout this process is patience, patience, patience. It is not always easy communicating with the ladies because most of the correspondence will be done online. Because of the language barrier, interpreters are used and sometimes miscommunication does occur. Sometimes inappropriate responses are given from the ladies. For these reasons, it is very important to bear in mind that before finalizing any conclusions, please ask the lady in your correspondence with her questions when they come up. When we initiate an investigation on a particular lady member, the first thing we`re going to do is ask questions to find out her side of the story. Therefore, we advise that you please ask the ladies questions as this will most of the time alleviate your concerns.


  • Why Have I Received So Many Letters From the Ladies?

    Is it possible to get a lot of emails from ladies in a short period of time? Yes. We have thousands of female members on our site. We truly don`t think there are any ulterior motives. When we look at the mailbox of the average male member, it differs none from the inbox of the average female member. In other words, both female and male members tend to have hundreds of emails at any given time sitting in his/her Inbox. Please be assured that a lot of our lady members are simply looking for someone to correspond with to find if there is any possibility something may evolve down the line.


    Additionally, please be advised that the lady members are also notified when male members join. We have thousands of lady members. Therefore, it doesn`t seem too far-fetched that new members, whether female or male, receive a lot of emails.


  • Are women on this site real? Are they models? They look too beautiful.

    Yes, they are real. We are proud to have the most beautiful and gorgeous ladies Russia and Former USSR has to offer. We only offer the best. We work hard to keep our database clean from bogus profiles. Look for the icon "Confirmed Profile" on the lady's personal page - it means our representative personally interviewed the lady and confirmed her identity. The reason why the women in our agency look so beautiful is that they make a special effort to look good. This is normal for women from Eastern Europe. They take pride in their appearance and enjoy looking their best.


  • Are the Ladies Paid to Chat? Use the Site?

    Our lady members are not compensated in any way to talk to male members and we do not hire any models to pretend to be interested. There are no incentives for ladies to send letters, participate in chats, etc. Our lady members are absolutely not allowed to ask for money or gifts. In short, we do not tolerate members to use our site for ulterior motives other than what our site is intended for, and that is to correspond with other members in hopes of developing a successful relationship.


  • The Lady Members Are Too Pretty. Why?

    Please be assured that our lady members are not models. The local agencies do provide photography service for the lady members who prefer to take photos. However, looks most certainly are not a prerequisite to being a member on our site. To view a broader variety of our lady members, please use the Search feature. For example, searching for ladies profiles by age range, country or religion will generate a diversity of profiles.


  • Why Do the Ladies Chat So Late?

    There are very many probable reasons for any of our female members to be available for Live Chat in the early AM hours. For example, some of our female members have been known to stop by her local agency on the way home from working a very late shift to chat before going home.


    To find the specific reason why any of our female members are chatting during late hours, it would be best to ask the lady you`re corresponding with why she is available at unconventional times of the day.


    But, if you're very uncomfortable communicating with the lady members who frequent chat, we recommend using the Search page to find ladies who aren't as often available for chat.


  • Why Are the Same Ladies Online for Chat?

    Please be advised that as is typical with any online dating service, online singles club, etc., there will be a usual group of participants and/or members available online. However, the greater majority of both our lady and male members are not available for chat as frequently as you may think. To confirm, please use the Search feature to review the profiles of the many diverse range of lady members that are members of our site.


  • Believe It or Not, the Ladies Are Suspicious, Too! Believe It... Dream Marriage Can Work for You!

    We can understand why some of our clients are skeptics. Sometimes it is hard to believe that an opportunity can actually "work for You!" And dating, whether offline or online, is a very emotional investment. Not to mention, there are people who spend so much time and energy focusing in on and harping on the negative aspects of international online dating that the positive aspects of online dating are seldom seen or heard. What's more, is that when dating online internationally, there may arise certain complications including cultural differences, language barriers, etc. that we have too often witness lead to misunderstandings and even distrust.


    However, lets focus on the reality of international online dating.


    1. Boy finds girl or girl finds boy

    2. Girl or boy initiates a conversation.

    3. Girl and boy like each other and fall in love

    4. Boy and girl decide to engage in a relationship and possibly marry.


    Really, these are the same fundamentals applied to all encounters between couples when developing a relationship. This is the "straight line" path to finding happiness with the person you would like to spend the rest of your life. And it really is true, dating can really be that wonderfully simple. Ok, of course, there are complications that can deter and cloud and confuse and even unfortunately, ruin relationships. This is why sometimes the goal in mind is never achieved. .


    However, focusing on the simplicity of finding that special someone for you, despite the obstacles, will ultimately grant you success, whether dating offline or online. We sincerely wish you the best in achieving your dreams...


    And lastly, if you are still skeptical, it may be of some assurance to know that many of our lady clients are suspicious, too. Many of the ladies are suspicious that her man is lying and will never come see her. Ladies can be suspicious that the man is not disclosing his proper identity... or that he is married. The ladies are suspicious that men are lying to them and are really not serious about them.


    So with all that said, the best thing anyone can do for themselves, despite fears, cynicisms and skepticisms is first,


    1. Know what you want.

    2. Go For It!


    And please know that Dream Marriage is here to assist in every way that we can. We wish you good luck and happiness! As proven in our Testimonials page, we truly are desirous of helping others find their true match!


  • Schedule a Phone Call

    Great News!
    You may now schedule a translated phone call with his lady.
    Here's how it works:
    To access this feature, please visit Ladies Gallery and click on the blue telephone icon under lady's profile picture. If you already have a lady in mind, please go to Search, enter ladies ID and click Search. Lady will show up in gallery view. Click on the blue telephone icon and it will take you to Schedule a Call form. You can also schedule a call by clicking on Call Me button from lady's profile.
    Call Instructions
    1. After submitting your Call request, please allow a few days for your call request to be processed.
    2. If your request is approved, on the scheduled day, please call our toll free number 1-866-351-2998 and give our operator the Call Number, you received in your Free Mail.
    3. Operator will connect you to the other party. Conversation starts when both parties are on the line.
    4. You will also be able to view your Call Status and other details from your Home Page -> Account Options -> Call Status.
    For any additional minutes, 10 credits per minute will be deducted from your account. You will be disconnected if you do not have sufficient funds.
    Please contact us if you have questions regarding this service

    Call Policy and Terms of Service
    • Complimentary translation and assistance are provided with the service
    • Parties cannot exchange personal contact information during the call
    • Credits will be deducted from your account immediately after you submit your call request
    • Basic package is 10 minutes for 100 credits. Even if you speak less than 10 minutes, the entire amount of 100 credits will be deducted from your account. This policy applies to all packages.
    • Any additional time will be rounded up to the next nearest full minute. Ex. If you talk for 10 minutes and 15 seconds, you will be billed for 11 minutes
    • Any wait time will not be counted towards minutes purchased. Timed conversation starts once both parties are on the line.
    • Conversations are recorded for your protection and quality assurance
    For any additional minutes, 10 credits per minute will be deducted from your account. You will be disconnected if you do not have sufficient funds.

    Refund Information:
    To receive a full refund you must cancel 24 hours prior your scheduled call.
    If you fail to contact Call Center during a scheduled time your credits will not be refunded and your call will be cancelled.
    If a lady fails to answer your call you will receive a full refund.


  • Schedule a Date

    Date Me feature allows you to Schedule a Date with with any lady from our site in her hometown. Dates are official and easy to schedule. We will assist you with interpretation services, meeting set up and coordination.

    To schedule a date, go to her profile, click Date Me and submit a date request form.

    To view and manage your dates, please go to Account Options -> Date Requests.

    General Policy:

    1. Schedule a Date service is available to all eligible members in good standing
    2. Schedule a Date service is subject to IMBRA law and requires that you submit personal disclosure form at the time of the service purchase.
    3. Meeting must be scheduled at least 72 hours prior to the desired date.
    4. If lady proposes new time and date, you must respond within 48 hours to avoid request cancellation
    5. Base price is 200 credits, which includes 2 hour date, interpreters services, meeting set up and coordination.

    Refund Policy:

    A full refund will be issued if lady fails to show up or declines the scheduled meeting less than 48 hours prior to the scheduled time.
    No refund will be issued if you
    - Decline the meeting less than 48 hours before the scheduled time
    - Fail to show up at the scheduled time
    - Decline to use interpreter's service
    - Stay less than time scheduled